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Revision to Toshiba Satellite L655D-S5095 Troubleshooting

Christopher Camara

# Press and hold down the power button for 30 seconds
# Replace the battery and then AC
# Power on.on
# Power on.on
 
To ensure that everything is working properlyproperly:
To ensure that everything is working properlyproperly:
 
# At the Toshiba logo screen press 'F2' to enter the BIOS Setup
# In setup press 'F9' to load setup defaults
# Press 'F10' to save and exit.exit
# Press 'F10' to save and exit.exit
 
=== Broken LCD ===
Is anything visible? If you can see a very faint display of what the screen should be displaying, there is a problem with the LCD's screen backlight not working.
 
This warrants LCD screen replacement.

To
To replace your LCD, check out this youtube video.Youtube video:
This warrants LCD screen replacement.

To
To replace your LCD, check out this youtube video.Youtube video:
 
* http://www.youtube.com/watch?v=WkXyJbER6zA
# If display still does not change from black screen, try a brand new adapter
 
If this still doesn't workwork, try the following:
If this still doesn't workwork, try the following:
 
*# Look for a short or a poor connection around the power switch
*

#
The cable/hinge may be shot. The cable is seated into the motherboard and into the LCD panel. It can come loose and cause the problem you are having. Since the cable runs through the hinge, it is possible that it has frayed and/or gotten cut
*

#
Try to reposition or reconnect the cable, or maybe buy a more reliable cable
*# Look for a short or a poor connection around the power switch
*

#
The cable/hinge may be shot. The cable is seated into the motherboard and into the LCD panel. It can come loose and cause the problem you are having. Since the cable runs through the hinge, it is possible that it has frayed and/or gotten cut
*

#
Try to reposition or reconnect the cable, or maybe buy a more reliable cable
 
Also, try changing the BIOS settings; specifically: '''"Dynamic CPU Frequency Mode."''' Change the setting from '''"Dynamically Switchable"''' to '''"Always Low."'''
=== Confused/Need Help? ===
 
If you are not to technically savvysavvy, then try to get professional help:

To
help. To locate a Service Center, go to:
If you are not to technically savvysavvy, then try to get professional help:

To
help. To locate a Service Center, go to:
 
* http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/gaspLocator.jsp?style=emea
After making sure that your volume is not muted, check to make sure that your sound driver is enabled.
 
*# From the start menu click on the "Control Panel"
*
'''Control Panel'''
#
From here type in the search box "Device Manager"
*
'''Device Manager'''
#
Click on "Device Manager"
*
'''Device Manager'''
#
From here click on the sound option.
*
option
#
Find your sound driver
*

#
Right click on your sound driver and click enable if shown.shown
*# From the start menu click on the "Control Panel"
*
'''Control Panel'''
#
From here type in the search box "Device Manager"
*
'''Device Manager'''
#
Click on "Device Manager"
*
'''Device Manager'''
#
From here click on the sound option.
*
option
#
Find your sound driver
*

#
Right click on your sound driver and click enable if shown.shown
 
=== Sound Driver Was Uninstalled ===
Did you install something new or did your laptop recently decide to update? If so, there is the possibility that this newly installed program hasn't been updated yet. To see if this is the problem, restart your laptop and see if the problem has been solved.
 
If restarting your computer doesn't fix the sound and the sound driver is no where to be found, trytry the following:
If restarting your computer doesn't fix the sound and the sound driver is no where to be found, trytry the following:
 
*# Going to Toshiba's manufacturer website.
*
website
#
Go to the "Support"'''Support''' section and there should be links for drivers.
*
drivers
#
After entering Toshiba Satellite L655D S5095, find the appropriate sound driver and re-install it.it
*# Going to Toshiba's manufacturer website.
*
website
#
Go to the "Support"'''Support''' section and there should be links for drivers.
*
drivers
#
After entering Toshiba Satellite L655D S5095, find the appropriate sound driver and re-install it.it
 
=== Headphone Jack Still Works ===
If the DVD/CD drive is unresponsive, first check to see if your system is recognizing it.
 
* In# Select the '''Start Menu'''
# Select the
'''My Computer''', underComputer''' option
# Go to the
'''Devices with Removable Storage''', thereStorage''' section
# There
should be a drive named something similar to '''DVD/CD RW Drive'''.Drive'''
* In# Select the '''Start Menu'''
# Select the
'''My Computer''', underComputer''' option
# Go to the
'''Devices with Removable Storage''', thereStorage''' section
# There
should be a drive named something similar to '''DVD/CD RW Drive'''.Drive'''
 
# If it'sIf the drive is not there, and you have Windows Vista or XP, this Toshiba fixthe following link should do the trick:

*
[http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletin.jsp?ct=SB&soid=445782&ref=EV]
# If


If the drive is not there, and
you have Windows 7, Microsoft has an extensive troubleshooting forum here:

*
[http://support.microsoft.com/kb/982116]
# If it'sIf the drive is not there, and you have Windows Vista or XP, this Toshiba fixthe following link should do the trick:

*
[http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletin.jsp?ct=SB&soid=445782&ref=EV]
# If


If the drive is not there, and
you have Windows 7, Microsoft has an extensive troubleshooting forum here:

*
[http://support.microsoft.com/kb/982116]
 
=== Will Not Open ===
If your computer will only power on when the power adaptor is connected, then you probably have a dead battery. Lithium-ion batteries have a sort usable lifespan. This means that after a certain period of time, the battery will not be able to hold a charge. In order to test to see if this is the problem do the following:
 
* Disconnect the battery from the laptop.laptop
* Disconnect the battery from the laptop.laptop
 
* Try to turn the device on while the AC adapter is connected.connected
* Try to turn the device on while the AC adapter is connected.connected
 
If the laptop turns on and stays on, then your battery is bad and needs to be replaced. This guide will aid you in replacing your battery: [guide|12843]
It is possible that Toshiba's software has bugs and has caused your computer to stop talking to the microphone. No worries, try uninstalling the microphone driver:
 
* Click on the start button'''Start Menu'''
* In the search bar type “Device Manager”'''Device Manager''' and press enter
* Under the microphone section select "Conexant"'''Conexant''' microphone driver
* Click on the start button'''Start Menu'''
* In the search bar type “Device Manager”'''Device Manager''' and press enter
* Under the microphone section select "Conexant"'''Conexant''' microphone driver
* Select uninstall
 
Try seeing if your computer is in fastboot mode:
 
* Reboot your computer into its BIOS
**
'''BIOS'''
*
Hold down a the F2 key when the computer is starting up
* Reboot your computer into its BIOS
**
'''BIOS'''
*
Hold down a the F2 key when the computer is starting up
* Browse (with your arrow keys) to see if your computer is in fastboot mode
* If it is, you can turn it off
 
If none of these techniques have worked, you will want to replace your microphone. Here is a helpful guide: [guide|13205].
 
== Camera not working ==
 
If you are away from home and you are trying to Skype with your family, but they cannot see you on the screen. More than likely your camera is broken.
 
=== Device Driver ===
 
The first thing to check is to make sure the camera driver is enabled.
 
* From the start menu click on the '''Control Panel'''
* From here type in the search box "Device Manager"
* Click on '''Device Manager'''
* From here click on the '''Imaging Devices''' option.
* Find your camera driver
* Right click on your camera driver and click enable if shown
 
=== Replacing Your Camera ===
 
Assuming your have the correct driver and your camera is not working you will have to replace the camera. Here is a helpful guide: (PUT LINK HERE)

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