Skip to main content

Fix Your Stuff

Right to Repair

Parts & Tools

Help

Revision to Toshiba Satellite A215 S4697 Troubleshooting

Grace Cowell

[toc]
 
== My laptoplaptop’s boot up time is running slowtoo long ==
== My laptoplaptop’s boot up time is running slowtoo long ==
 
Just like any other mechanical devices, laptops do get affected by wear and tear over time
 
=== SlowList of startup programs are too long ===
=== SlowList of startup programs are too long ===
 
Starting up a laptop by initially providing it electrical power is called Booting. During this process, your Toshiba laptop starts to run a certain list of programs and operations that are necessary for you to be able to “warm up” the laptop for you so you couldcan use it. But as you install new programs and update existing ones, some of the items on this list become unnecessary, and depending on your usage habits, many services that you do not use much gets added to this list as well.
Starting up a laptop by initially providing it electrical power is called Booting. During this process, your Toshiba laptop starts to run a certain list of programs and operations that are necessary for you to be able to “warm up” the laptop for you so you couldcan use it. But as you install new programs and update existing ones, some of the items on this list become unnecessary, and depending on your usage habits, many services that you do not use much gets added to this list as well.
 
As a result, after months or years of many installations and updates, your laptop obtains a very long list of programs to run every time it boots. And mostly likely, this is what your laptop is currently suffering from. Below are two different approaches to resolve this issue:
* Another way to avoid slow startup is to not boot up your laptop at all! But this doesn’t necessarily mean not using the laptop at all. Once you are done using the laptop for the day, instead of choosing “Shut Down,” you can select either “Sleep” or “Hibernate.” Both of these options pauses your computer’s operation, instead of completely shutting it down. So when you “wake” your laptop up from Sleep or Hibernation, it only needs to unpause the operation, instead of having to go through the “warming up” process again.
 
=== Slow performance when multiple== My laptop’s multitasking speed is slow ==

=== Too many
programs are openrunning simultaneously ===
=== Slow performance when multiple== My laptop’s multitasking speed is slow ==

=== Too many
programs are openrunning simultaneously ===
 
Just as there are limits to number of thoughts we can hold in our brain at once instance, there are limits to number of operations your laptop can process simultaneously. So when you are listening to music on YouTube, playing a video game, and having the laptop’s virus vaccine fixing the laptop, chances are your computer will not perform very smoothly.
A simple solution to fix this is to close (not minimize or hide to system tray) programs that you are not currently using. Note that there are programs that run without necessarily having a window open. Instead, these programs usually show that they are active by showing a small icon in system tray icon (usually at bottom right corner, next to the time display). You can right-click on a icon of the program you are trying to close, and choose an appropriate action such as “exit.”
 
If you wish to boost=== Laptop has insufficient memory (RAM) ===

RAM, or random access memory, is a crucial component of a
your laptop’sdevice that dictates the multitasking performanceperformance. If the amount of memory is close to or less than what the program you are using needs, you may experience significant decrease in performance.

If you frequently experience a decrease in performance while working with multiple programs
, consider expanding your main memoryRAM. By replacing the RAM on your laptop, you can extend the limit that caps how many programs your laptop can have open at any given moment. More detail on how to do this can be found on our repair guide (this guide is currently being developed)[guide|14457|RAM Installation Guide].
If you wish to boost=== Laptop has insufficient memory (RAM) ===

RAM, or random access memory, is a crucial component of a
your laptop’sdevice that dictates the multitasking performanceperformance. If the amount of memory is close to or less than what the program you are using needs, you may experience significant decrease in performance.

If you frequently experience a decrease in performance while working with multiple programs
, consider expanding your main memoryRAM. By replacing the RAM on your laptop, you can extend the limit that caps how many programs your laptop can have open at any given moment. More detail on how to do this can be found on our repair guide (this guide is currently being developed)[guide|14457|RAM Installation Guide].
 
== My laptop is not connecting to the internet ==
‘’Can’t log on to Facebook! Oh no!’’
 
First of all, make sure you are within 5 feet of your wireless router/modem and your laptoplaptop’s power adapter is plugged in.
First of all, make sure you are within 5 feet of your wireless router/modem and your laptoplaptop’s power adapter is plugged in.
 
=== Make sure yourHardware WiFi switch is onset to “off” ===
=== Make sure yourHardware WiFi switch is onset to “off” ===
 
On this Toshiba laptop, it is very hard to find the Wifi switch.This switch is a small rectangle with the words “Off/On” on it. It lies horizontally on the front of the laptop, on the bottom edge, to the left of the mousetouch pad. Make sure that is positioned to the right in order for your laptop to detect WiFi.
On this Toshiba laptop, it is very hard to find the Wifi switch.This switch is a small rectangle with the words “Off/On” on it. It lies horizontally on the front of the laptop, on the bottom edge, to the left of the mousetouch pad. Make sure that is positioned to the right in order for your laptop to detect WiFi.
 
=== Reboot the systemSystem needs rebooting ===
=== Reboot the systemSystem needs rebooting ===
 
ShutUnlike other components of your laptop, the wireless network adapter is relatively prone to failure. Sometimes the best way to recover from such failure is to completely reset your system. First, power down your computer. UnplugIf you have access to the router or modemwireless router, power cord. Plug modem back in. Waitdown and unplug all the cables connected to the router. Once all your devices are completely off, wait a few minutes. Plug router back in. Wait a few minutes. TurnReconnect all the cables that were disconnected. After making sure that the router’s LEDs are indicating normal operation, turn on computer. Type inOnce your computer is booted up, you may open up a websiteweb browser to see if it workedyou have internet connection.
ShutUnlike other components of your laptop, the wireless network adapter is relatively prone to failure. Sometimes the best way to recover from such failure is to completely reset your system. First, power down your computer. UnplugIf you have access to the router or modemwireless router, power cord. Plug modem back in. Waitdown and unplug all the cables connected to the router. Once all your devices are completely off, wait a few minutes. Plug router back in. Wait a few minutes. TurnReconnect all the cables that were disconnected. After making sure that the router’s LEDs are indicating normal operation, turn on computer. Type inOnce your computer is booted up, you may open up a websiteweb browser to see if it workedyou have internet connection.
 
== My laptop’s battery life is very short ==
 
=== Don’t runToo many programs inare running at the background or multitasksame time ===
=== Don’t runToo many programs inare running at the background or multitasksame time ===
 
Every program you run on your laptop uses power. The more programs you run, the shorter your laptop’s battery will last. When you are running on your battery, use as few programs as possible.
 
=== Make sure your ventsThe vent and fansfan are clearclogged ===
=== Make sure your ventsThe vent and fansfan are clearclogged ===
 
Laptop’s generateOver time, your laptop’s cooling system will collect much heat since they lack good ventilationdust that hinder its efficient performance. This can often lead to abnormal heating of the device, and shortened battery life as well. To get the most out of your laptop’s cooling system, ensure that yoursystem and battery, make sure the vents are clean and not blocked andby any object such as blankets or books. You may also wipe or blow any dust off of your laptoplaptop using wipes and air dusters designed for electronics. To reach your laptop’s fan, follow our [guide|14468|Fan Installation Guide].
Laptop’s generateOver time, your laptop’s cooling system will collect much heat since they lack good ventilationdust that hinder its efficient performance. This can often lead to abnormal heating of the device, and shortened battery life as well. To get the most out of your laptop’s cooling system, ensure that yoursystem and battery, make sure the vents are clean and not blocked andby any object such as blankets or books. You may also wipe or blow any dust off of your laptoplaptop using wipes and air dusters designed for electronics. To reach your laptop’s fan, follow our [guide|14468|Fan Installation Guide].
 
=== Defragment your hardHard drive is using up too much power ===
=== Defragment your hardHard drive is using up too much power ===
 
Your hard drive uses less power when it runs more efficiently. Regular defragmentation of your hard drive helps it run faster and use less power. To defragment your hard drive, go into the Accessories folder in your start menu and open the System tools folder, and the defragment option will be in that list. However, do not do this when running on battery.
Your hard drive uses less power when it runs more efficiently. Regular defragmentation of your hard drive helps it run faster and use less power. To defragment your hard drive, go into the Accessories folder in your start menu and open the System tools folder, and the defragment option will be in that list. However, do not do this when running on battery.
 
=== Dim your screenScreen is using up too much power ===
=== Dim your screenScreen is using up too much power ===
 
Dimmer screens use less power. Most laptops have options that allow you to modify the brightness on your screen. Turn init down to the lowest tolerable level. Other options that may increase your laptop’s performance and battery life may also be located in a similar area.
Dimmer screens use less power. Most laptops have options that allow you to modify the brightness on your screen. Turn init down to the lowest tolerable level. Other options that may increase your laptop’s performance and battery life may also be located in a similar area.
 
=== Don’t use non-essentialNon-essential external devices are using up power ===
=== Don’t use non-essentialNon-essential external devices are using up power ===
 
These devices include things like USBs. If you are not using it, unplug it. AlsoAlso, don’t charge anything through your laptoplaptop, such as your iPod or camera, when you are running on the battery.
These devices include things like USBs. If you are not using it, unplug it. AlsoAlso, don’t charge anything through your laptoplaptop, such as your iPod or camera, when you are running on the battery.
 
== My laptop randomly shuts down ==
 
=== Prevent your laptop fromLaptop is overheating ===
=== Prevent your laptop fromLaptop is overheating ===
 
Laptop’sDue to the limited space for ventilation, laptops generally do not have very goodget the ideal cooling systems. Dust build-up can make this problem worse and lead to overheating. This should be noticeable sincethey need. And when the keyboard will be very hot while you are using your laptop. To help yourinternal temperature of a laptop stay cool, make surereaches a certain limit set by the vents are not blocked and keep dust awaymanufacturer, it will perform “thermal shutdown,” in order to prevent itself from your laptopany damage.
Laptop’sDue to the limited space for ventilation, laptops generally do not have very goodget the ideal cooling systems. Dust build-up can make this problem worse and lead to overheating. This should be noticeable sincethey need. And when the keyboard will be very hot while you are using your laptop. To help yourinternal temperature of a laptop stay cool, make surereaches a certain limit set by the vents are not blocked and keep dust awaymanufacturer, it will perform “thermal shutdown,” in order to prevent itself from your laptopany damage.
 
Laptop shutting down randomly mayIf the thermal shutdown happens more than once a day, your laptop might be caused by overheating due to dust build up. The solution to this wouldsuffering from dust-build ups in its ventilation system. This should be to clean out your fan asnoticeable since the dust build up would have caused overheating , which would then causedkeyboard and the palm rest will feel very hot while you are using your laptop. To help your laptop to shut downstay cool, make sure the vents are not blocked and keep dust away from your laptop.
Laptop shutting down randomly mayIf the thermal shutdown happens more than once a day, your laptop might be caused by overheating due to dust build up. The solution to this wouldsuffering from dust-build ups in its ventilation system. This should be to clean out your fan asnoticeable since the dust build up would have caused overheating , which would then causedkeyboard and the palm rest will feel very hot while you are using your laptop. To help your laptop to shut downstay cool, make sure the vents are not blocked and keep dust away from your laptop.
 
Video on disassembly for cleaningYou can clean out your laptop’s ventilation system if the fan:

http://www.youtube.com/watch?feature=player_embedded&v=G2AcFvd9qjc
overheating problem persists. To reach your fan, follow our [guide|14468|Fan Installation Guide].
Video on disassembly for cleaningYou can clean out your laptop’s ventilation system if the fan:

http://www.youtube.com/watch?feature=player_embedded&v=G2AcFvd9qjc
overheating problem persists. To reach your fan, follow our [guide|14468|Fan Installation Guide].
 
=== Dead battery ===
 
Plug your laptop in to be charged and see if the problem persists. If notnot, then your battery is probably running out very quickly. The tips in the section titled “My laptop’s battery life is very short” may help this or your battery may just be old and needs to be replaced. If you need help replacing your battery, follow our [guide|14449|Battery Replacement Guide].
Plug your laptop in to be charged and see if the problem persists. If notnot, then your battery is probably running out very quickly. The tips in the section titled “My laptop’s battery life is very short” may help this or your battery may just be old and needs to be replaced. If you need help replacing your battery, follow our [guide|14449|Battery Replacement Guide].
 
== My laptop does not start properly ==
 
=== Laptop doesThe laptop may not react to pressing the power buttonbe charged ===
=== Laptop doesThe laptop may not react to pressing the power buttonbe charged ===
 
In this case,If the laptop maydoes not be charged. Attemptreact to pressing the power button, charge the battery first and then try again. If this is not the casecase, then there may be a problem with the AC adapter or the motherboard. The one causing the problem will likely have to be replaced. If the AC adapter is the causecause, you must get a new one with the same output voltage and plug size as the old one.
In this case,If the laptop maydoes not be charged. Attemptreact to pressing the power button, charge the battery first and then try again. If this is not the casecase, then there may be a problem with the AC adapter or the motherboard. The one causing the problem will likely have to be replaced. If the AC adapter is the causecause, you must get a new one with the same output voltage and plug size as the old one.
 
=== Laptop turns on but the screen does nothing ===== The display is not working properly ==
=== Laptop turns on but the screen does nothing ===== The display is not working properly ==
 
Try connecting your laptop to a different monitor to see if it works properly. If it does, then there=== There is most likely a problem with the laptop display assembly. If the external monitor does not work, then the problem may lie with the laptop’s video card.assembly ===
Try connecting your laptop to a different monitor to see if it works properly. If it does, then there=== There is most likely a problem with the laptop display assembly. If the external monitor does not work, then the problem may lie with the laptop’s video card.assembly ===
 
=== TheTry connecting your laptop makes grinding or clicking noises during boot up ===to a different monitor to see if it works properly. If it does, then there is most likely a problem with the laptop display assembly. If the external monitor does not work, then the problem may lie with the laptop’s video card.
=== TheTry connecting your laptop makes grinding or clicking noises during boot up ===to a different monitor to see if it works properly. If it does, then there is most likely a problem with the laptop display assembly. If the external monitor does not work, then the problem may lie with the laptop’s video card.
 
This noise is likely being caused by a faulty hard drive. Remove the hard drive and start the computer to see if the noise stops.== The hard drive will need to be replaced if it is the source of the noise.laptop makes grinding or clicking noises during boot up ==
This noise is likely being caused by a faulty hard drive. Remove the hard drive and start the computer to see if the noise stops.== The hard drive will need to be replaced if it is the source of the noise.laptop makes grinding or clicking noises during boot up ==
 
== The laptop starts, but the display=== This noise is broken uplikely being caused by lines. ==a faulty hard drive ===
== The laptop starts, but the display=== This noise is broken uplikely being caused by lines. ==a faulty hard drive ===
 
This may be caused byRemove the screen,hard drive and start the computer to see if the noise stops. However, the computer will not boot up without a hard drive. The hard drive will need to be replaced if it is the video card,source of the video cable ornoise. To learn ho to remove the motherboardhard drive follow our [guide|14449|Hard Drive Installation Guide].
This may be caused byRemove the screen,hard drive and start the computer to see if the noise stops. However, the computer will not boot up without a hard drive. The hard drive will need to be replaced if it is the video card,source of the video cable ornoise. To learn ho to remove the motherboardhard drive follow our [guide|14449|Hard Drive Installation Guide].

To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.

Revert Changes