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Revision to Toshiba Satellite A215 S4697 Troubleshooting

Joseph Gillum

 
If you wish to boost your laptop’s multitasking performance, consider expanding your main memory. By replacing [http://en.wikipedia.org/wiki/Random-access_memory|RAM] on your laptop, you can extend the limit that caps how many programs your laptop can have open at any given moment. More detail on how to do this can be found on our repair guide (this guide is currently being developed).
 
== My laptop is not connecting to the internet ==
 
‘’Can’t log on to Facebook! Oh no!’’
 
First of all, make sure you are within 5 feet of your wireless router/modem and your laptop is plugged in.
 
=== Make sure your WiFi switch is on ===
 
On this Toshiba laptop, it is very easy to accidentally turn off the Wifi.This switch is about an inch long and with grooves along it. It lies horizontally on the front of the laptop, on the bottom edge, to the left of the mouse pad. Make sure that is positioned below the _____ and not the __.
 
=== Reboot the system ===
 
Shut down your computer. Unplug the router or modem power cord. Plug modem back in. Wait a few minutes. Plug router back in. Wait a few minutes. Turn on computer. Type in a website to see if it worked.
 
== My laptop’s battery life is very short ==
 
=== Don’t run programs in the background or multitask ===
 
Every program you run on your laptop uses power. The more programs you run, the shorter your laptop’s battery will last. When you are running on battery use as few programs as possible.
 
=== Make sure your vents and fans are clear ===
 
Laptop’s generate much heat since they lack good ventilation. To get the most out of your laptop’s cooling system, ensure that your vents are clean and wipe any dust off of your laptop.
 
=== Defragment your hard drive ===
 
Your hard drive uses less more when it runs more efficiently. Regular defragmentation of your hard drive helps it run faster and use less power. To defragment your hard drive, go into the Accessories folder in your start menu and open the System tools folder, the defragment option will be in that list. However, do not do this when running on battery.
 
=== Dim your screen ===
 
Dimmer screens use less power. Most laptops have options that allow you to modify the brightness on your screen. Turn in down to the lowest tolerable level. Other options that may increase your laptop’s performance and battery life may also be located in a similar area.
 
=== Don’t use non-essential external devices ===
 
These devices include things like USBs. If you are not using it, unplug it. Also don’t charge anything through your laptop when you are running on battery.
 
== My laptop randomly shuts down ==
 
=== Prevent your laptop from overheating ===
 
Laptop’s do not have very good cooling systems. Dust build-up can make this problem worse and lead to overheating. This should be noticeable since the keyboard will be very hot while you are using your laptop. To help your laptop stay cool, keep the vents are not blocked and keep dust away from your laptop.
 
=== Dead battery ===
 
Plug your laptop in to be charge and see if the problem persists. If not then your battery is probably running out very quickly. The tips in the section titled “My laptop’s battery life is very short” may help this or your battery may just be old and needs to be replaced.
 
== My laptop does not start properly ==
 
=== Laptop does not react to pressing the power button ===
 
In this case, the laptop may not be charged. Attempt to charge the battery first and then try again. If this is not the case then there may be a problem with the AC adapter or the motherboard. The one causing the problem will likely have to be replaced. If the AC adapter is the cause you must get a new one with the same output voltage as the old one.
 
=== Laptop turns on but the screen does nothing ===
 
Try connecting your laptop to a different monitor to see if it works properly. If it does, then there is most likely a problem with the laptop display assembly. If the external monitor does not work, then the problem may lie with the laptop’s video card.
 
=== The laptop makes grinding or clicking noises during boot up ===
 
This noise is likely being caused by a faulty hard drive. Remove the hard drive and start the computer to see if the noise stops. The hard drive will need to be replaced if it is the source of the noise.
 
=== The laptop starts, but the display is broken up by lines. ===
 
This may be caused by the screen, the video card, the video cable or the motherboard.

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