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Revision to Samsung NP N310 HAA2US Troubleshooting

Amir Afridi

+[flag|student_owned]
+[title|Samsung NP N310 HAA2US Troubleshooting]
+
+[summary]Blue laptop with Samsung written across the top cover.[/summary]
+
+[toc]
+
+== Screen isn't working properly ==
+
+=== Laptop power is on, but screen is black ===
+
+If the lights on the laptop are on, try resetting the laptop by holding the power button to turn it off. Once all the lights are off, turn the laptop back on. If this doesn't work, you will need to replace the screen.
+
+=== Replace the screen ===
+
+To replace the screen, use this guide.
+
+== Laptop is getting hot ==
+
+=== Replace Cooling Fan ===
+
+If the laptop is overheating the cooling fan may need to be replaced. To replace the cooling fan, use this guide.
+
+== Computer is running slow or freezing ==
+
+=== Restart computer to clear ram ===
+
+Sometimes you can fix this problem by resetting the ram. If the problem persists you will need to replace the ram.
+
+=== Replace ram ===
+
+If the computer is still running slowly, you will need more RAM. Use this guide to replace the RAM.
+
+== Computer storage is full ==
+
+=== Delete Files or Programs That You Don't Use ===
+
+If the computer is full on storage, you can delete files or programs that you don't use. To delete files, click on 'Start' at the bottom left of the screen. Then, click on 'My Computer'. Go through your files, and delete any files and program that you don't use, or don't need.
+
+=== Replace Hard Drive ===
+
+To replace the hard drive, use this guide.
+
+== Computer won't power on ==
+
+=== Plug power in ===
+
+If the computer won't power on the battery may be dead. Try plugging the laptop into the charger, and plugging the charger into the wall. A charging light will come on to the left of the mouse pad.
+
+=== Replace Battery ===
+
+To replace the battery, follow this guide.
+
+== Can’t connect to wi-fi ==
+
+=== Wi-Fi is turned off ===
+
+Check that your wi-fi has not been accidentally turned off. Press the fn key and the f9 key simultaneously.
+
+=== Router is off ===
+
+Ensure that your router has power and the wi-fi light is on. If the router light is on but wi-fi is still not working then call your service provider so they can troubleshoot the router.