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Revision to Samsung Galaxy S5 Troubleshooting

Max Rosenberg

[toc]
+
+== Phone Won't Turn On ==
+
+''Your phone will not boot''
+
+=== Battery Not Correctly Installed ===
+
+Your battery may require a little extra force when inserting to make sure all the pins on the battery are making contact with the phone. Without proper contact the phone will not receive power.
+
+=== Battery Dead ===
+
+Even when the phone is not being used it still sips power listening for phone calls or text messages. Your battery could have died, this can be remedied by using the included charging cable, or swapping out the battery.
+
+=== Water Damage ===
+
+Although the Galaxy S5 is water resistant, it is not meant to be submerged in water for long periods of time. If there is condensation or fog on the screen your phone is probably water damaged and will not function.
+
+=== Physical Damage ===
+
+Dropping your phone can cause damage to the internals even without obvious external damage. You may need to replace the motherboard or screen.
+
+== Non-Responsive Camera ==
+
+''Camera application shuts down or does not operate''
+
+=== "Warning: Camera Failed" ===
+
+This pop-up appears and the camera will not work. There seems to be no available fix yet but phone companies are aware of this problem and are willing to replace the device if this problem arises.
+
+=== Broken Camera ===
+
+The phone's camera may be damaged or broken and may need to be replaced.
+
+=== Camera App Closes Unexpectedly ===
+
+The services that the camera needs may take too long to load or may be unresponsive. Usually a phone restart will fix the problem or you can clear the camera app's cache and data.
+
+=== Camera App Shows a Blank Screen ===
+
+The phone's camera stays blank or black. Try turning off the phone, removing the battery pack, then restarting the phone. You can also try closing background apps or doing a factory reset.
+
+=== Cracked or Scratched Camera Lens ===
+
+You will need to replace the Camera.
== No Sound From Speaker ==
The phone's headphone port may be broken and need to be replaced.
-
-== Non-Responsive Camera ==
-
-''Camera application shuts down or does not operate''
-
-=== "Warning: Camera Failed" ===
-
-This pop-up appears and the camera will not work. There seems to be no available fix yet but phone companies are aware of this problem and are willing to replace the device if this problem arises.
-
-=== Broken Camera ===
-
-The phone's camera may be damaged or broken and may need to be replaced.
-
-=== Camera App Closes Unexpectedly ===
-
-The services that the camera needs may take too long to load or may be unresponsive. Usually a phone restart will fix the problem or you can clear the camera app's cache and data.
-
-=== Camera App Shows a Blank Screen ===
-
-The phone's camera stays blank or black. Try turning off the phone, removing the battery pack, then restarting the phone. You can also try closing background apps or doing a factory reset.
-
-=== Cracked or Scratched Camera Lens ===
-
-You will need to replace the Camera.
-
-== Phone Won't Turn On ==
-
-''Your phone will not boot''
-
-=== Battery Not Correctly Installed ===
-
-Your battery may require a little extra force when inserting to make sure all the pins on the battery are making contact with the phone. Without proper contact the phone will not receive power.
-
-=== Battery Dead ===
-
-Even when the phone is not being used it still sips power listening for phone calls or text messages. Your battery could have died, this can be remedied by using the included charging cable, or swapping out the battery.
-
-=== Water Damage ===
-
-Although the Galaxy S5 is water resistant, it is not meant to be submerged in water for long periods of time. If there is condensation or fog on the screen your phone is probably water damaged and will not function.
-
-=== Physical Damage ===
-
-Dropping your phone can cause damage to the internals even without obvious external damage. You may need to replace the motherboard or screen.
== Phone not charging ==

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