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Revision to Samsung Galaxy S5 Troubleshooting

Alex Ottoboni

== Non-Responsive Camera ==
-"Camera application shuts down or does not operate"
+''Camera application shuts down or does not operate''
=== "Warning: Camera Failed" ===
== Phone not charging ==
+''Your phone is attached to the charger but will not charge''
+
+=== USB 3.0 Port ===
+
The Galaxy S5 unlike its predecessors uses a USB 3.0 charging port instead of USB 2.0. If phone is charging while attached to your computer which does not have a USB 3.0 SS port, then the device may charge slower than when plugged into the wall.
== SD Card Not Usable in Software ==
-If your Galaxy S5 does not recognize that your SD memory card is plugged in, turn off your phone, remove the battery and try reinserting the memory card. When reinserting your memory card make sure that the gold contact pins are facing downward. If the device still does not recognize your SD card, insert it into your computer and format it with a FAT 32 file system.
+''The SD card is inserted but the phone cannot access it''
+
+=== Not Properly Inserted ===
+
+If your Galaxy S5 does not recognize that your SD memory card is plugged in, turn off your phone, remove the battery and try reinserting the memory card. When reinserting your memory card make sure that the gold contact pins are facing downward.
+
+=== Not Formatted Properly ===
+
+If the device does not recognize your SD card after checking the physical connection, insert it into your computer and format it with a FAT 32 file system. Remember to back up any data you have on the card, you will lose it all when you format it.
== Touchscreen Not Responding ==
+
+''The display works but will not respond to touch''
=== Dirty Screen ===
== Unable to Make Calls ==
-Make sure that your device is not in airplane mode. Check if your device has cellular reception where you are. If you are unable to make a call even after restarting your device and relocating to a location that is known to have cell service you may need to replace the motherboard or cellular antennae.
+''The phone is working normally, except it cannot make calls''
+
+=== Airplane Mode ===
+
+Make sure that your device is not in airplane mode.
+
+=== No Service ===
+
+Check if your device has cellular reception where you are.
+
+=== Bad Cellular Antennae ===
+
+If you are unable to make a call even after restarting your device and relocating to a location that is known to have cell service you may need to replace the motherboard or cellular antennae.

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