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Revision to Samsung Galaxy S5 Troubleshooting

Alex Ottoboni

The speaker in the phone may not be working. Try turning off the phone, removing and reinserting the battery, and restarting the phone. The speaker might need to be replaced.
+=== Phone Charms ===
+
+If you have a phone charm that plugs into the phone's headphone jack, the phone may think headphones are plugged in and not send audio to the speakers. Remove the charm and the phone will play sound through the speakers.
+
== No Sound in Headphones ==
-Unplug your headphones and reinsert them, check your headphone jack for lint or other foreign matter. Also check the volume controls on your device, it may be muted or have lowered the volume.
+''Headphones are plugged in but no sound is being played through them''
+
+=== Volume ===
+
+The phone's volume may be low or muted. Press the volume rocker on the side of the device in either direction. An overlay will appear displaying the current volume level and a gear icon. Pressing the gear icon will display volume sliders for Ringtone, Media, Notifications, and System. The volume may be low enough that it cannot be heard over background noise.
+
+=== Muted ===
+
+If the icon displayed in the volume settings is a speaker with a line through it, the volume is muted for that item. Drag the slider as you would to increase the volume and it will no longer be muted.
+
+=== Application Does Not Make Sound ===
+
+It is possible that the application that you are using is frozen or doesn't use any audio.
+
+=== Obstruction in Headphone Port ===
+
+The headphone port on your phone is always exposed and could get lint trapped inside of it. This will get in the way of the connection between the headphone's plug and the connector. Blow into the headphone port or use compressed air to clear it out.
+
+=== Broken Headphones ===
+
+Your headphones may be broken and need to be replaced.
+
+=== Broken Headphone Port ===
+
+The phone's headphone port may be broken and need to be replaced.
== Non-responsive camera ==

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