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Revision to Roku XD 2050X Troubleshooting

William

+[flag|student owned]
+[title|Roku XD 2050X Troubleshooting]
+
+[summary]Released September 2010, identified by model number 2050X[/summary]
+
+[toc]
+
+== Roku will not display video ==
+
+''You can hear the program, but the screen is blank.''
+
+=== Incorrect RCA cable connection ===
+
+Double check your RCA connections. Make sure the cables are connected to correct color coded jacks on both the Roku and your TV. Red to Red, White to White, and Yellow to Yellow
+
+=== HDMI cable not seated properly ===
+
+Double check your HDMI connections on both the Roku and your TV. One end at a time, Unplug your HDMI cable from the Roku and your TV, and reinsert ensuring that the cable is seated properly.
+
+=== Faulty RCA or HDMI cable ===
+
+If you have ensured that the cables are hooked up correctly / seated properly, and you still have no video, then replace the cables with new ones.
+
+=== Bad motherboard ===
+
+If you have ensured that the cables are hooked up correctly / seated properly, or replaced the cables entirely, then it is possible that one or more components on the motherboard have failed. To remove the motherboard, follow the Roku XD 2050X Motherboard Replacement guide. This is not something that you will be able to fix. You will need to order a replacement board or replace the Roku.
+
+== Roku will not play sound ==
+
+''You can see the program, but there is no audio.''
+
+=== The volume is too low ===
+
+Ensure that the volume is not muted or simply turned down too low to hear.
+
+=== RCA cables not seated properly ===
+
+Double check your RCA connections. Make sure the cables are connected to correct color coded jacks and seated properly on both the Roku and your TV.
+
+=== HDMI cable not seated properly ===
+
+Double check your HDMI connections on both the Roku and your TV. One end at a time, Unplug your HDMI cable from the Roku and your TV, and reinsert ensuring that the cable is seated properly.
+
+=== Faulty RCA or HDMI cable ===
+
+If you have ensured that the cables are hooked up correctly / seated properly, and you still have no audio, then replace the cables with new ones.
+
+=== Bad motherboard ===
+
+If you have ensured that the cables are hooked up correctly / seated properly, or replaced the cables entirely, then it is possible that one or more components on the motherboard have failed. To remove the motherboard, follow the Roku XD 2050X Motherboard Replacement guide. This is not something that you will be able to fix. You will need to order a replacement board or replace the Roku.