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Revision to Roku XD 2050X Troubleshooting

William

=== Faulty Power Port ===
-If you have determined that the power cable is not the source of the problem, your last option may be to [guide|0|replace the power port]
+If you have determined that the power cable is not the source of the problem, you will need to check the solder joints at the power port terminals. If the terminals are loose, they will need to be re-soldered. For help with soldering view the iFixit [guide|750|soldering guide].
+
+If the terminals are broken you will need to [guide|0|replace the power port].
=== Faulty Motherboard ===
== Remote Not Responding ==
-''Remote is in the working range of the Roku and pointed directly at the Roku but the Roku is not responding''
+''Remote is in the working range of the Roku and pointed directly at the Roku but the Roku is not responding.''
=== Batteries Are Bad ===
Remove batteries from the remote. Hold down every single button on the remote for five seconds. Then, replace the batteries.
-Next, unplug the power cord from the Roku, wait for five seconds, plug the power cord back into the Roku, and wait for Roku banner
+Next, unplug the power cord from the Roku, wait for five seconds, plug the power cord back into the Roku, and wait for Roku banner.
=== Button Contacts Are Dirty ===
-To clean the remote contacts, open the remote following the [guide|0|remote general disassembly guide]. Then, use Q-tips and alcohol to clean the contacts on the circuit board and on the rubber pad
+To clean the remote contacts, open the remote following the [guide|0|remote disassembly guide]. Then, use Q-tips and rubbing alcohol to clean the contacts on the circuit board and on the rubber pad.
=== Battery Terminals Are Cracked or Loose ===
-Check the solder joints at battery terminals. If the terminals are loose, they will need to be re-soldered. For help with soldering view the iFixit [guide|750|soldering guide]
+Check the solder joints at battery terminals. If the terminals are loose, they will need to be re-soldered. For help with soldering view the iFixit [guide|750|soldering guide].
-If the terminals are broken you will need to [guide|0|replace the terminals]
+If the terminals are broken you will need to [guide|0|replace the terminals].
=== Faulty IR LED ===
-To check that the LED is functioning, Turn off the light, point the remote at a camera ( cellphone camera is easiest )and hold down a remote button. If the IR LED is working, you will see it on your phone’s display screen.
+To check that the LED is functioning, in a dark room, point the remote at a camera ( cellphone camera is easiest )and hold down a remote button. If the IR LED is working, you will see it on your phone’s display screen.
Next, check the solder joints at the LED terminals. If the terminals are loose, they will need to be re-soldered. For help with soldering view the iFixit [guide|750|soldering guide]
=== Faulty RCA Port ===
-If you have ensured that the cables are hooked up correctly / seated properly, and replaced the cables entirely, then it is possible that RCA video port (the yellow one) on the motherboard has failed. You will have to [guide|0|replace the video port]
+If you have ensured that the cables are hooked up correctly / seated properly, and replaced the cables entirely, then it is possible that RCA video port (the yellow one) on the motherboard has failed. You will have to [guide|0|replace the video port].
-=== Bad Motherboard ===
+=== Faulty Motherboard ===
If you have ensured that the cables are hooked up correctly / seated properly, and replaced the cables entirely, and you have replaced the RCA video port then it is possible that one or more integrated components on the motherboard have failed. This is not something that you will be able to fix. You will need to [guide|0|replace the motherboard] or replace the Roku.
== Roku Will Not Play Sound ==
-''You can see the program, but there no audio.''
+''You can see the program, but there is no sound.''
=== The Volume Is Too Low ===
=== HDMI Cable Not Properly Seated ===
-Double check your HDMI connections on both the Roku and your TV. One end at a time, Unplug your HDMI cable from the Roku and your TV, and reinsert ensuring that the cable is seated properly.
+Double check your HDMI connections on both the Roku and your TV. One end at a time, unplug your HDMI cable from the Roku and your TV, and reinsert ensuring that the cable is seated properly.
=== Faulty RCA or HDMI Cable ===
=== Faulty RCA Port ===
-If you have ensured that the cables are hooked up correctly / seated properly, and replaced the cables entirely, then it is possible that one or both of the RCA audio ports (the red and white ones)on the motherboard have failed. You will have to [guide|0|replace the audio port]
+If you have ensured that the cables are hooked up correctly / seated properly, and replaced the cables entirely, then it is possible that one or both of the RCA audio ports (the red and white ones)on the motherboard have failed. You will have to [guide|0|replace the audio port].
=== Faulty Motherboard ===
== Roku Will Not Connect to Wired Internet ==
-''The device has power and displays, but does not show connectivity over wired internet.''
+''The device has power and displays Roku banner, but does not show connectivity over wired internet.''
=== Internet Is Not Available ===
=== Ethernet Cable Is Not Properly Seated ===
-If using a wired connection for the Roku XD, check to ensure that the ethernet cable is fully plugged in on both the Roku side and the source side.
+If using a wired connection for the Roku XD, check to ensure that the Ethernet cable is fully plugged in on both the Roku side and the source side.
=== Faulty Ethernet Cable ===
-If the previous step does not solve the problem, the ethernet cable itself may be damaged or malfunctioning. To test this, you will need another device (computer, laptop, etc.) to plug the ethernet cable into. If the other device cannot find connectivity through the cable, the cable is malfunctioning and will need to be replaced. If the other device can find it, then reseat the cable in the Roku XD and continue.
+If the previous step does not solve the problem, the Ethernet cable itself may be damaged or malfunctioning. To test this, you will need another device (computer, laptop, etc.) to plug the Ethernet cable into. If the other device cannot find connectivity through the cable, the cable is malfunctioning and will need to be replaced. If the other device can find it, then reinsert the Ethernet cable, ensuring that the cable is seated properly. and continue.
=== Faulty Ethernet Port ===
== Roku Will Not Connect to Wireless Internet ==
-''The device has power and displays, but does not show connectivity over wireless internet.''
+''The device has power and displays Roku banner, but does not show connectivity over wireless internet.''
=== Internet Is Not Available ===
-Make sure that your local wifi connection is active and valid. This may require resetting your router or modem. Attempt to connect to wireless internet with a different device to ensure connectivity is possible.
+Make sure that your local WiFi connection is active and valid. This may require resetting your router or modem. Attempt to connect to wireless internet with a different device to ensure connectivity is possible.
-=== Roku Not Connected to Wifi ===
+=== Roku Not Connected to WiFi ===
-If the internet is available, but you cannot connect the ocu to it, make sure the Roku XD is set to connect to the correct network, and ensure the password is entered properly.
+If the internet is available, but you cannot connect the Roku to it, make sure the Roku XD is set to connect to the correct network, and ensure the password is entered properly.
-=== Faulty Wifi Antenna ===
+=== Faulty WiFi Antenna ===
-If the above steps have not solved the problem, you will either need to rely on a wired connection or to attempt a repair. The wifi antenna is integrated into the motherboard, so you will need to [guide|0|replace the motherboard] or replace the Roku.
+If the above steps have not solved the problem, you will either need to rely on a wired connection or to attempt a repair. The WiFi antenna is integrated into the motherboard, so you will need to [guide|0|replace the motherboard] or replace the Roku.
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