Skip to main content

Fix Your Stuff

Right to Repair

Parts & Tools

Help

Revision to Microsoft Zune 30

Steiny

=== Update Zune software ===
 
Sometimes bugs get fixed in Zune software updates. To get these updates on your Zune, first make sure you have the most recent version of the Zune software installed on your computer. You can check this by running the software and going to settings -> software -> general -> check for updates.to:
Sometimes bugs get fixed in Zune software updates. To get these updates on your Zune, first make sure you have the most recent version of the Zune software installed on your computer. You can check this by running the software and going to settings -> software -> general -> check for updates.to:
 
Next, connect your Zune to your computer via the USB cable and run the Zune software on your computer. The software will automatically look for a new version of the Zune player software. To manually check, go to settings* Settings -> deviceSoftware -> General -> Device UpdateCheck for Updates.
Next, connect your Zune to your computer via the USB cable and run the Zune software on your computer. The software will automatically look for a new version of the Zune player software. To manually check, go to settings* Settings -> deviceSoftware -> General -> Device UpdateCheck for Updates.
 
===Next, connect your Zune to your computer via the USB cable and run the Zune software on your computer. The software will automatically look for a new version of the Zune player software. To manually check, go to:

* Settings -> Device -> Device Update.

===
Erase Zune and resync filesResync Files ===
===Next, connect your Zune to your computer via the USB cable and run the Zune software on your computer. The software will automatically look for a new version of the Zune player software. To manually check, go to:

* Settings -> Device -> Device Update.

===
Erase Zune and resync filesResync Files ===
 
If the Zune is having trouble playing synced songs, erasing all of the content and resyncing may help.
Caution: This will erase everything on your Zune, so be sure to back up anything that won't get resynced from the Zune software.
 
Connect the Zune to your computer and run the Zune software. Go to settingsto:

* Settings
-> deviceDevice -> sync optionsSync Options -> erase all contentErase All Content -> yes. AfterYes.

After
you have done this, all of your songs and other content will be erased, and you can resync your media back onto your Zune.
Connect the Zune to your computer and run the Zune software. Go to settingsto:

* Settings
-> deviceDevice -> sync optionsSync Options -> erase all contentErase All Content -> yes. AfterYes.

After
you have done this, all of your songs and other content will be erased, and you can resync your media back onto your Zune.
 
=== Restore Zune ===
''Having trouble booting up your Zune? One of these may be the reason why.''
 
=== Hold switchSwitch on ===
=== Hold switchSwitch on ===
 
Check to make sure the hold switch is off before you get too worried. With the hold switch activated, none of the buttons will register with the Zune, and it will appear dead. If you aren't sure which way is off, switch it both ways and try turning on your Zune.
 
=== Bad/drained batteryBattery ===
=== Bad/drained batteryBattery ===
 
Sometimes when you don't use your Zune for a long time, the battery can drain on its own. Try plugging the Zune in to your computer or an AC adapter. If it comes on and starts charging, you're done. If not, you may need to [guide|1230|replace your battery].
If nothing happens at all when you power on and plug in your Zune, the problem is most likely the logic board. A guide to replace this is available [guide|1245|here].
 
=== Bad/disconnected button padButton Pad ===
=== Bad/disconnected button padButton Pad ===
 
It is also possible that the button pad is bad, or its cable to the logic board is disconnected, preventing the power button from doing anything. If the Zune powers on when plugged into a computer or AC adapter, but the buttons do not work (and the hold is disengaged), it is possible that the button pad is defective or disconnected. A guide [guide|1228|here] shows how to replace/reconnect this.
== Zune Can't play songs ==
 
=== Faulty hard driveHard Drive ===
=== Faulty hard driveHard Drive ===
 
A faulty hard drive can cause your song files to be corrupted and unplayable. Replace the hard drive with this [guide|1248|guide].

To undo the changes made by this version, click 'Revert Changes.' This will automatically restore the previous version of this guide.

Revert Changes