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Revision to Dell Inspiron 9100 Troubleshooting

Ryan Godfrey

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== Laptop does not start/failsstart or fails to boot ==
== Laptop does not start/failsstart or fails to boot ==
 
''LaptopThe laptop fails to turn on when the power button is pressed orpressed. Alternatively, the laptop turns on but does not boot the operating system.''system.
''LaptopThe laptop fails to turn on when the power button is pressed orpressed. Alternatively, the laptop turns on but does not boot the operating system.''system.
 
=== Drained/bad batteryBattery-Related Issues ===
=== Drained/bad batteryBattery-Related Issues ===
 
''Laptop doesA drained or bad battery will result in the laptop not havehaving sufficient power to boot.''boot.
''Laptop doesA drained or bad battery will result in the laptop not havehaving sufficient power to boot.''boot.
 
==== Charge LaptopBattery ====
==== Charge LaptopBattery ====
 
If your laptop fails to turn on, first try to charge the battery.
 
==== PowerChange out power cord problem ====
==== PowerChange out power cord problem ====
 
If the battery cannot charge, there may be a problem with the power cord. Try to charge the laptop with another power cord.
 
==== Replace Battery has completed all cycles ====
==== Replace Battery has completed all cycles ====
 
If charging the battery does not solve the problem, then the battery must have used all it's cycles. Refer to the [guide|4599|battery replacement guide.]
 
=== Memory ProblemIssue ===
=== Memory ProblemIssue ===
 
If the laptop still doesn't turn on, it is possible that the problem lies within the ramRAM (Random Access Memory) chip. Refer to the [guide|4600|memory replacement guide.]
If the laptop still doesn't turn on, it is possible that the problem lies within the ramRAM (Random Access Memory) chip. Refer to the [guide|4600|memory replacement guide.]
 
== Computer overheats/Loud sound is present ==
 
"EitherThe computer becomes exceptionally hot, or a loud humming sound emits from the computer. If this is the case, either of the two fans may be damaged or dirty"dirty.
"EitherThe computer becomes exceptionally hot, or a loud humming sound emits from the computer. If this is the case, either of the two fans may be damaged or dirty"dirty.
 
=== Replace Fan 2 is damaged/dirtyTwo ===
=== Replace Fan 2 is damaged/dirtyTwo ===
 
Fan twoTwo is located near the sound card and cools a portion of your computer. If this is where the sound is coming fromfrom, refer to Fan 2the [guide|4603|Fan Two replacement guideguide].
Fan twoTwo is located near the sound card and cools a portion of your computer. If this is where the sound is coming fromfrom, refer to Fan 2the [guide|4603|Fan Two replacement guideguide].
 
=== Replace Fan 3 is damaged/dirtyThree ===
=== Replace Fan 3 is damaged/dirtyThree ===
 
Fan threeThree is located on the other end of your computer. If this is where the sound is coming fromfrom, refer to Fan 3the [guide|4604|Fan Three replacement guideguide].
Fan threeThree is located on the other end of your computer. If this is where the sound is coming fromfrom, refer to Fan 3the [guide|4604|Fan Three replacement guideguide].
 
== Screen is black or white lines appear on the screenInput does not register ==
== Screen is black or white lines appear on the screenInput does not register ==
 
IfA keystroke does not register on the screen is black or has white lines across it, the most likely cause of the problem is a bad screen. The screen will need to be replaced. Refer to the screen replacement guidecomputer.
IfA keystroke does not register on the screen is black or has white lines across it, the most likely cause of the problem is a bad screen. The screen will need to be replaced. Refer to the screen replacement guidecomputer.
 
== Input does not register ===== Frozen Software ===
== Input does not register ===== Frozen Software ===
 
Missing keys or keystrokes that do not register indicate a broken keyboard. IfOften times, a program will "freeze" and stop responding to inputs with the "eraser head" does not work thiskeyboard (this is canlikely if your cursor has also be solved by replacingstopped flashing). Use the CTRL-ALT-DEL keyboard shortcut to close the program, or restart your computer.

=== Bad Keyboard ===

If the computer continually fails to register keystrokes after a reboot, you may have a bad
keyboard. Refer to the keyboard[guide|4649|keyboard replacement guideguide].
Missing keys or keystrokes that do not register indicate a broken keyboard. IfOften times, a program will "freeze" and stop responding to inputs with the "eraser head" does not work thiskeyboard (this is canlikely if your cursor has also be solved by replacingstopped flashing). Use the CTRL-ALT-DEL keyboard shortcut to close the program, or restart your computer.

=== Bad Keyboard ===

If the computer continually fails to register keystrokes after a reboot, you may have a bad
keyboard. Refer to the keyboard[guide|4649|keyboard replacement guideguide].
 
== No wireless connectivity ==
 
If the computer has difficulties connectingYou are unable to the internet wirelessly, you may needconnect to replace thea wireless card. Refer to the [guide|4601|wireless card replacement guide]network, even if you know that you are in range of one.
If the computer has difficulties connectingYou are unable to the internet wirelessly, you may needconnect to replace thea wireless card. Refer to the [guide|4601|wireless card replacement guide]network, even if you know that you are in range of one.
 
== Accessories need to be replaced ===== Reconfigure wireless settings ===
== Accessories need to be replaced ===== Reconfigure wireless settings ===
 
''AccessoriesGo to your computer's wireless settings page and try searching for the network manually. Your computer's settings may have wireless connectivity disabled so as to save power.

=== Replace wireless card ===

If your computer consistently fails to find any networks, you may need to replace the wireless card. Refer to the [guide|4601|wireless card replacement guide].

== PCMCIA Card (Expansion Slot) in need of Installation ==

Small accessories
can be interchanged such as cd/dvd drives, extra batteries, extra ports, etc.''added to the computer in the form of PCMCIA cards
''AccessoriesGo to your computer's wireless settings page and try searching for the network manually. Your computer's settings may have wireless connectivity disabled so as to save power.

=== Replace wireless card ===

If your computer consistently fails to find any networks, you may need to replace the wireless card. Refer to the [guide|4601|wireless card replacement guide].

== PCMCIA Card (Expansion Slot) in need of Installation ==

Small accessories
can be interchanged such as cd/dvd drives, extra batteries, extra ports, etc.''added to the computer in the form of PCMCIA cards
 
=== Install PCMCIA Card ===
 
If you desire to install a PCMCIA expansion card follow the PCMCIA[guide|4605|PCMCIA card guideguide].

== CD drive does not read disks ==

The computer does not recognize disks when they are put in the CD drive, or the CD drive never spins the disk

=== Check for disk scratches and format ===

Check to see if your disk is scratched or damaged. If so, you will need to replace the disk. Also, the drive may have difficulty reading disks that were home-burned
.
If you desire to install a PCMCIA expansion card follow the PCMCIA[guide|4605|PCMCIA card guideguide].

== CD drive does not read disks ==

The computer does not recognize disks when they are put in the CD drive, or the CD drive never spins the disk

=== Check for disk scratches and format ===

Check to see if your disk is scratched or damaged. If so, you will need to replace the disk. Also, the drive may have difficulty reading disks that were home-burned
.
 
=== Swap optical driveReplace CD Drive ===
=== Swap optical driveReplace CD Drive ===
 
If you desire to changethe CD drive does not spin up at all or replaceif the disk drive, follow the optical drive installation guidedoes not read any disk, your CD drive may be in need of replacement. Refer to the [guide|4602|CD Drive replacement guide].
If you desire to changethe CD drive does not spin up at all or replaceif the disk drive, follow the optical drive installation guidedoes not read any disk, your CD drive may be in need of replacement. Refer to the [guide|4602|CD Drive replacement guide].

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