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Revision to Dell Inspiron 9100 Troubleshooting

Kelsey Engel

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== Laptop does not startstart/fails to boot ==
== Laptop does not startstart/fails to boot ==
 
''Laptop fails to turn on when the power button is held downpressed or laptop turns on but does not boot operating system.''
''Laptop fails to turn on when the power button is held downpressed or laptop turns on but does not boot operating system.''
 
=== Drained/ badDrained/bad battery ===
=== Drained/ badDrained/bad battery ===
 
If your laptop fails to turn on, first try to charge the battery. If charging the battery''Laptop does not solve the problem, then the battery must be bad. Referhave sufficient power to battery repair guide.boot.''
If your laptop fails to turn on, first try to charge the battery. If charging the battery''Laptop does not solve the problem, then the battery must be bad. Referhave sufficient power to battery repair guide.boot.''
 
=== Problem with ram ======= Charge Laptop ====
=== Problem with ram ======= Charge Laptop ====
 
If theyour laptop still doesn't turnfails to turn on, it is possible that the problem lies within the ram. Referfirst try to charge the ram replacement guidebattery.
If theyour laptop still doesn't turnfails to turn on, it is possible that the problem lies within the ram. Referfirst try to charge the ram replacement guidebattery.
 
=== Motherboard problems ======= Power cord problem ====
=== Motherboard problems ======= Power cord problem ====
 
If the laptop does not turn on, therebattery cannot charge, there may be a problem with the motherboardpower cord. Try to charge the laptop with another power cord.
If the laptop does not turn on, therebattery cannot charge, there may be a problem with the motherboardpower cord. Try to charge the laptop with another power cord.
 
=== Faulty power buttons ======= Battery has completed all cycles ====
=== Faulty power buttons ======= Battery has completed all cycles ====
 
Failure to turn on could also indicate an issue withIf charging the power buttonbattery does not solve the problem, then the battery must have used all it's cycles. Refer to the power button[guide|4599|battery replacement guide to remedy this problem.guide.]
Failure to turn on could also indicate an issue withIf charging the power buttonbattery does not solve the problem, then the battery must have used all it's cycles. Refer to the power button[guide|4599|battery replacement guide to remedy this problem.guide.]
 
=== Bad processorMemory Problem ===
=== Bad processorMemory Problem ===
 
Issues turning onIf the computer may indicate a bad processor. The processor will needlaptop still doesn't turn on, it is possible that the problem lies within the ram. Refer to be replaced. Refer to processorthe [guide|4600|memory replacement guide.guide.]
Issues turning onIf the computer may indicate a bad processor. The processor will needlaptop still doesn't turn on, it is possible that the problem lies within the ram. Refer to be replaced. Refer to processorthe [guide|4600|memory replacement guide.guide.]
 
== White lines appear on screen or screenComputer overheats/Loud sound is blackpresent ==
== White lines appear on screen or screenComputer overheats/Loud sound is blackpresent ==
 
''When attempting to turn on laptop,"Either of the screen is blacktwo fans may be damaged or white lines appear on screen.''dirty"
''When attempting to turn on laptop,"Either of the screen is blacktwo fans may be damaged or white lines appear on screen.''dirty"
 
=== Bad screenFan 2 is damaged/dirty ===
=== Bad screenFan 2 is damaged/dirty ===
 
If the screenFan two is black or has white lines across it,located near the most likely causesound card and cools a portion of your computer. If this is where the problemsound is a bad screen. The screen will needcoming from refer to be replaced: use the screenFan 2 replacement guide.
If the screenFan two is black or has white lines across it,located near the most likely causesound card and cools a portion of your computer. If this is where the problemsound is a bad screen. The screen will needcoming from refer to be replaced: use the screenFan 2 replacement guide.
 
=== Video processor problemFan 3 is damaged/dirty ===
=== Video processor problemFan 3 is damaged/dirty ===
 
Another reason for black screenFan three is a problem withlocated on the video processor. The video processor will need to be replaced: useother end of your computer. If this is where the video processorsound is coming from refer to Fan 3 replacement guide.
Another reason for black screenFan three is a problem withlocated on the video processor. The video processor will need to be replaced: useother end of your computer. If this is where the video processorsound is coming from refer to Fan 3 replacement guide.
 
=== Motherboard problem ===== Screen is black or white lines appear on the screen ==
=== Motherboard problem ===== Screen is black or white lines appear on the screen ==
 
ReplacingIf the motherboard may solve screen issuesis black or has white lines across it, the most likely cause of the problem is a bad screen. The screen will need to be replaced. Refer to the motherboardscreen replacement guide.
ReplacingIf the motherboard may solve screen issuesis black or has white lines across it, the most likely cause of the problem is a bad screen. The screen will need to be replaced. Refer to the motherboardscreen replacement guide.
 
== BatteryInput does not hold chargeregister ==
== BatteryInput does not hold chargeregister ==
 
''Laptop doesMissing keys or keystrokes that do not work when not plugged intoregister indicate a power source. The battery willbroken keyboard. If the "eraser head" does not hold a charge.''work this is can also be solved by replacing the keyboard. Refer to the keyboard replacement guide.
''Laptop doesMissing keys or keystrokes that do not work when not plugged intoregister indicate a power source. The battery willbroken keyboard. If the "eraser head" does not hold a charge.''work this is can also be solved by replacing the keyboard. Refer to the keyboard replacement guide.
 
=== Drained battery ===== No wireless connectivity ==
=== Drained battery ===== No wireless connectivity ==
 
If the laptop does not work without connectioncomputer has difficulties connecting to a power source, trythe internet wirelessly, you may need to replace the wireless card. Refer to charge the battery[guide|4601|wireless card replacement guide].
If the laptop does not work without connectioncomputer has difficulties connecting to a power source, trythe internet wirelessly, you may need to replace the wireless card. Refer to charge the battery[guide|4601|wireless card replacement guide].
 
=== Power cord problem ===== Accessories need to be replaced ==
=== Power cord problem ===== Accessories need to be replaced ==
 
If the laptop still doesn’t work, there may''Accessories can be a problem with the power cord. Try to charge the laptop with another power cord.interchanged such as cd/dvd drives, extra batteries, extra ports, etc.''
If the laptop still doesn’t work, there may''Accessories can be a problem with the power cord. Try to charge the laptop with another power cord.interchanged such as cd/dvd drives, extra batteries, extra ports, etc.''
 
=== Dead batteryInstall PCMCIA Card ===
=== Dead batteryInstall PCMCIA Card ===
 
Battery may needIf you desire to be replaced if laptop still doesn’t hold charge. To remedy this problem, replaceinstall a PCMCIA expansion card follow the battery using the battery replacementPCMCIA card guide.
== Computer fails to boot ==
Battery may needIf you desire to be replaced if laptop still doesn’t hold charge. To remedy this problem, replaceinstall a PCMCIA expansion card follow the battery using the battery replacementPCMCIA card guide.
== Computer fails to boot ==
 
''Laptop does not work when not plugged into a power source. The battery will not hold charge.''=== Swap optical drive ===
''Laptop does not work when not plugged into a power source. The battery will not hold charge.''=== Swap optical drive ===
 
=== Drained battery ===

If the laptop does not work without connection to a power source, try to charge the battery.

=== Power cord problem ===

If the laptop still doesn’t work, there may be a problem with the power cord. Try to charge the laptop with another power cord.

=== Dead battery ===

Battery may need to be replaced if laptop still doesn’t hold charge. To remedy this problem, refer to the battery replacement guide
If you desire to change or replace the battery.

== Hard drive is full ==

''If laptop has difficulties saving documents, the hard drive may be full.''

=== Delete unwanted files ===

The most basic solution to this problem would be to delete unwanted files from the hard drive. This should free up
disk space.

=== Replace hard drive ===

If you still need more space on your hard drive after deleting unwanted files, you may want to replace
drive, follow the hard drive. Refer the hardoptical drive replacementinstallation guide.

== Keystrokes do not register or keys are missing ==

''When attempting to use the keyboard, keystrokes to not register or there are missing keys.''

=== Broken keyboard ===

The keyboard will need to be replaced to solve this issue. Refer to the keyboard replacement guide.

== Internet connection doesn’t work ==

''If the laptop had difficulties connecting to the internet, there is a problem with the modem or wireless card.''

=== Bad modem ===

A bad modem may be the reason the laptop cannot connect to the internet. Replace modem by following the modem replacement guide.

=== Faulty wireless card ===

If computer is having difficulties connecting to the internet wirelessly you may need to replace the wireless card.
=== Drained battery ===

If the laptop does not work without connection to a power source, try to charge the battery.

=== Power cord problem ===

If the laptop still doesn’t work, there may be a problem with the power cord. Try to charge the laptop with another power cord.

=== Dead battery ===

Battery may need to be replaced if laptop still doesn’t hold charge. To remedy this problem, refer to the battery replacement guide
If you desire to change or replace the battery.

== Hard drive is full ==

''If laptop has difficulties saving documents, the hard drive may be full.''

=== Delete unwanted files ===

The most basic solution to this problem would be to delete unwanted files from the hard drive. This should free up
disk space.

=== Replace hard drive ===

If you still need more space on your hard drive after deleting unwanted files, you may want to replace
drive, follow the hard drive. Refer the hardoptical drive replacementinstallation guide.

== Keystrokes do not register or keys are missing ==

''When attempting to use the keyboard, keystrokes to not register or there are missing keys.''

=== Broken keyboard ===

The keyboard will need to be replaced to solve this issue. Refer to the keyboard replacement guide.

== Internet connection doesn’t work ==

''If the laptop had difficulties connecting to the internet, there is a problem with the modem or wireless card.''

=== Bad modem ===

A bad modem may be the reason the laptop cannot connect to the internet. Replace modem by following the modem replacement guide.

=== Faulty wireless card ===

If computer is having difficulties connecting to the internet wirelessly you may need to replace the wireless card.

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