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Revision to Dell Inspiron 9100 Troubleshooting

Matthew Newsom

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== Laptop does not start ==
 
''Laptop fails to turn on when prompted.''
 
=== Drained/ bad battery ===
 
If your laptop fails to turn on, first try to charge the battery. If this does not solve the problem, then the battery must be bad. Refer to battery repair guide.
 
=== Problem with ram ===
 
It is possible that the problem lies within the ram. Refer to the ram replacement guide.
 
=== Motherboard problems ===
 
If the laptop does not turn on, there may be a problem with the motherboard.
 
=== Faulty power buttons ===
 
There may be an issue with the power button. Refer to the replacement guide to remedy this problem.
 
=== Bad processor ===
 
Issues turning on the computer may indicate a bad processor. The processor will need to be replaced - refer to processor replacement guide.
 
== Black screen or white lines on screen ==
 
''When attempting to turn on laptop, the screen is black or white lines appear on screen.''
 
=== Bad screen ===
 
If the screen is black or has white lines across it, the most likely cause of the problem is a bad screen. Replace screen by following screen replacement guide.
 
=== Video processor problem ===
 
Another reason for black screen is a problem with the video processor. The video processor will need to be replaced - use the video processor replacement guide.
 
=== Motherboard problem ===
 
Replacing the motherboard may solve screen issues. Refer to the motherboard replacement guide.
 
== Battery does not hold charge ==
 
''Laptop does not work when not plugged into a power source. The battery will not hold charge.''
 
=== Drained battery ===
 
If the laptop does not work without connection to a power source, try to charge the battery.
 
=== Power cord problem ===
 
If the laptop still doesn’t work, there may be a problem with the power cord. Try to charge the laptop with another power cord.
 
=== Dead battery ===
 
Battery may need to be replaced if laptop still doesn’t hold charge. To remedy this problem, refer to the battery replacement guide to replace the battery.
 
== Computer fails to boot ==
 
''Laptop does not work when not plugged into a power source. The battery will not hold charge.''
 
=== Drained battery ===
 
If the laptop does not work without connection to a power source, try to charge the battery.
 
=== Power cord problem ===
 
If the laptop still doesn’t work, there may be a problem with the power cord. Try to charge the laptop with another power cord.
 
=== Dead battery ===
 
Battery may need to be replaced if laptop still doesn’t hold charge. To remedy this problem, refer to the battery replacement guide to replace the battery.
 
== Hard drive is full ==
 
''If laptop has difficulties saving documents, the hard drive may be full.''
 
=== Delete unwanted files ===
 
The most basic solution to this problem would be to delete unwanted files from the hard drive. This should free up disk space.
 
=== Replace hard drive ===
 
If you still need more space on your hard drive after deleting unwanted files, you may want to replace the hard drive. Refer the hard drive replacement guide.
 
== Keystrokes do not register or keys are missing ==
 
''When attempting to use the keyboard, keystrokes to not register or there are missing keys.''
 
=== Broken keyboard ===
 
The keyboard will need to be replaced to solve this issue. Refer to the keyboard replacement guide.
 
== Internet connection doesn’t work ==
 
''If the laptop had difficulties connecting to the internet, there is a problem with the modem or wireless card.''
 
=== Bad modem ===
 
A bad modem may be the reason the laptop cannot connect to the internet. Replace modem by following the modem replacement guide.
 
=== Faulty wireless card ===
 
If computer is having difficulties connecting to the internet wirelessly, you may need to replace the wireless card.
 
 
 
 
 

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