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Revision to Anki Vector Troubleshooting

Samuel Leingang

=== Problematic Battery ===
-Check Vector’s battery by turning him on and allowing his batter to die. If you see a
+Check Vector’s battery by turning him on and allowing his batter to die
-battery icon on his screen when you try to turn him on, his battery is functioning
+If you see a battery icon on his screen when you try to turn him on, his battery is functioning normally
-normally. If he fails to do this, use Vector’s Customer Care Info Screen (CCIS) by referring to [https://support.anki.com/hc/en-us/articles/360010294393-Troubleshooting-charging-issues#h_252426581211539007775438|this guide]
+If he fails to do this, use Vector’s Customer Care Info Screen (CCIS) by referring to [https://support.anki.com/hc/en-us/articles/360010294393-Troubleshooting-charging-issues#h_252426581211539007775438|this guide]
== Vector Is Not Turning On ==
=== Vector Is Not Charged ===
-Vector has lost any power in his battery. Put him on his charging pad, or follow [https://support.anki.com/hc/en-us/articles/360010294393-Troubleshooting-charging-issues|this guide] on charging issues
+Vector has lost any power in his battery
+
+Put him on his charging pad, or follow [https://support.anki.com/hc/en-us/articles/360010294393-Troubleshooting-charging-issues|this guide] on charging issues
== My WI-FI Network Is Not Displayed On The Network List ==
Ensure your network is capable and has activated  802.11n 2.4GHz mode
-Do not use a captive portal network which is not supported. Examples include networks associated with academics, hotels, airports, shopping centers, etc.
+Do not use a captive portal network which is not supported
-=== Device Error ===
+Examples include networks associated with academics, hotels, airports, shopping centers, etc.
+
+=== Vector is Not Operating Properly ===
Reboot Vector in recovery mode and erase the user data by following [https://support.anki.com/hc/en-us/articles/360009804394-|this guide]
== Cannot Connect Vector App via Bluetooth ==
-''The Vector app cannot find Vector via Bluetooth or the app cannot get past the “searching for Vector” message.''
+''The Vector app cannot find Vector via Bluetooth or the app cannot get past the “searching for Vector” message''
=== Charger Seating ===
-Verify that Vector is fully seated on his charger and that he is booted up completely. You can verify that he has booted if you see a pair of eyes, “anki.com”, or a phone icon on his display
+Verify that Vector is fully seated on his charger and that he is booted up completely
+
+You can verify that he has booted if you see a pair of eyes, “anki.com”, or a phone icon on his display
=== Signal Inference ===
Reboot your Bluetooth device
-=== Device Error ===
+=== Glitch in the Firmware ===
Reboot Vector in recovery mode and erase the user data by following [https://support.anki.com/hc/en-us/articles/360009804394-|this guide]
== Error Codes On Vector’s Display ==
-''The error codes'' 898, 899, 981, 915, 917, or 980 show up on Vector’s Display.
+''The error codes'' 898, 899, 981, 915, 917, or 980 show up on Vector’s Display
=== Allow Vector To Restart ===
=== Accent Error ===
-Configure Vector’s language to correspond to your accent, not location.
+Open the Vector app and go to settings then go to Preferences to change the language
+
+Remember to choose your language preference depending on your accent not on your physical location
=== Use Of Unsupported Commands ===
-refer to the Vector app for a list of valid commands
+Refer to the Vector app for a list of valid Voice Commands
+
+An addition source of the Vector Voice Commands can be found [https://github.com/lukemerrett/Anki-Vector-Command-List/blob/master/README.md|here]
=== Insufficient Charge ===
=== Time To Think ===
-Pause after saying “Hey Vector” and wait for Vector’s back to illuminate and the alert tone to sound before stating your command
+Pause after saying, “Hey Vector,” and wait for Vector’s back to illuminate and the alert tone to sound before stating your command
=== Vector Needs To Be Prompted Manually ===
=== Vector Cannot Understand You ===
-If Vector indicates that he cannot understand you, ensure that you are not holding him, eliminate any background noise, speak clearly and loudly at a normal speed, make sure not trying to integrate the command with another phrases, or be sure to give vector one command at a time
+If Vector indicates that he cannot understand you,
+
+* Ensure that you are not holding him
+* Eliminate any background noise
+* Speak clearly and loudly at a normal speed
+* Make sure you are not trying to integrate the command with another phrase; be sure to give vector one command at a time
== Vector Is Not Making Any Sound ==
''Vector is inaudible and is not producing response sounds when prompted''
-=== Device Error ===
-
-Reboot Vector
-
=== Volume Is Set Too Low ===
-Adjust the volume slider located in the settings of the Vector app.
+Adjust the volume slider located in the settings of the Vector app
+
+=== Volume Adjustment Does Not Work ===
+
+Reboot Vector by holding down his back button to turn him off and then hold the button again to turn him back on

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