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Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Battery is constantly low

The battery is always low.

Plug in failures

Try unplugging your laptop and plugging it back in. Could be a faulty outlet or its just not plugged in properly.

Battery doesn't last long unplugged

The HP Pavilion has a 4-cell battery which lasts roughly 4 hours and 15 minutes respectably. If worse than this it might be time to replace the battery.

Track Pad Unresponsive

Mouse is not responding to track pad movements

Track pad switched off

The track pad might be turned off in your settings.

Track pad Failure

If the track pad is not responding to your movements and it is not turned off in the settings, it needs to be replaced.

Device Overheating

Device is getting very hot after short usage, often causing to to shut off.

Cooling Fan Failure

If your devices cooling fan isn’t turning on, clean it with compressed air. If that does not fix the issue, you will have to replace the cooling fan.

Poor ventilation

Having your devices fan ports covered can cause overheating. If you suspect this to be your issue use a cooling pad to keep the computer fan outlet clear. An accumulation of dust might be the issue. If so it may be time to clean your device.

Thermal Paste Degrading

Often over time the thermal paste between the processor and the heat sink starts to degrade. To fix this, remove the processor heat sink and reapply thermal paste.

Device Keyboard Not Responsive

Keyboard or individual keys are not responding to key strokes.

Keys are Stuck

If you are pressing a key and it is not budging, remove the key and clean under it.

Keyboard Failure

When multiple keys or the entire keyboard is not working, the entire keyborad will need to be replaced.

Blank Screen

Display is not turning on or nothing is showing up on the screen

Unresponsive/Frozen Device

Program stops responding, no response to keyboard or mouse input from windows, no thing moves on computer display.

Locked Screen

The device has a setting to turn the screen on. Hold Fn and press F4 to make sure the screen in turned on.

Display Failure

If the device is not frozen and the is screen is blank or not displaying anything, your device needs a new screen.

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