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HP Troubleshooting

Hewlitt-Packard created the _______ in _________

==Laptop doesn't turn on==

Make sure the battery is charged and in the laptop, hold the power button down for several seconds, remove the battery and try running the laptop from AC power, Check the power brick on the charging cord.

==Computer is running and screen is black==

lightly press the ridges of the outer screen to ensure there is not a connection issue with the back light, try preforming a hard reset, disconnect all attachments, turn laptop off, remove battery, and hold down power button for 60 seconds, connect an external monitor to test the screen.


Clean the fan

==Laptop freezing==

restart laptop, download the patch to remove McAfee remnants.


perform system reboot, delete temporary files, enter safe mode and factory reset the laptop (THIS WILL DELETE EVERYTHING)

==Not Charging==

unplug the charger for several minutes and try using a different outlet, check charging port for lint, check the power cord for any damage



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