Editing Razer Laptop Not Charging

[title|Razer Laptop Not Charging] [summary]Are you experiencing issues with your Razer Laptop charging to 100% or not charging at all? Don’t worry, we’ve got some helpful tips on this page that might just solve your problem![/summary] [summary_image|3508449] == The Basics == Before undertaking significant repairs on your device, try these basic troubleshooting steps: * ***Restart the laptop***: Sometimes, a simple restart can resolve charging issues. Turn off the laptop, wait a few seconds, and then turn it back on. * ***Perform a Hard Reset:*** If the restart didn't work, a hard reset might. Turn off your laptop and unplug it from its power source. Press and hold the power button for 15-20 seconds then reconnect power and try again. * ***Verify that the charge LED is lit***: A non-LED indicating charge would confirm this issue. You could have a [[Razer Laptop Not Charging#Section_Bad_Power_Supply|bad power source]], charge port, or motherboard. [comment]solutions[/comment] == Bad Power Supply == ***Solution: Replace the power supply.*** A faulty power supply or adapter can prevent your laptop from receiving the electricity to turn on. * Inspect the power cable and connector for any visible damage. If you have a charger with a barrel connector, be sure the pin inside the barrel isn't bent or damaged. * Try a new or known-good charger. Alternatively, use your charger with another compatible HP laptop. Does a different charger work? It's time for a new one. If yours works with another laptop, tough luck, but it won't be that easy. == Battery Driver Corruption == ***Solution: Reinstall the battery driver.*** If the directions your computer uses to charge your battery are damaged, your battery may not charge properly. Uninstall the drivers and restart Windows to prompt a fresh install. # Right-click the Start Menu and select ***Device Manager***. # Expand the ***Batteries*** category. # Right-click on each battery device (if there are multiple), and select ***Uninstall Device.*** # Restart your PC, and Windows will reinstall the driver. == Old or Faulty Battery == ***Solution: Replace the battery.*** An old or faulty battery can prevent the laptop from charging properly. * ***Check battery level:*** Plug in your Laptop for at least 15 minutes, and then check if the charging indicator lights up to show it's charging. If not, the battery might be dead or malfunctioning. * ***Reset the battery:*** Try Removing the battery for 30 seconds and then charging your device usually. * ***Test the Battery:*** Unlike HP, Razer does not provide a hardware diagnostics tool for its Windows laptops. However, users can use the CMD prompt to get more detailed information about their battery. ## Open the Start Menu and type ***CMD***. ## Right-click on ***Command Prompt*** and select ***Run as administrator***. ## Type in ***powercfg /batteryreport /output "C:\battery_report.html"***. This will generate an HTML file titled battery_report in your C: Drive. ## Click on the file, scroll down to ***Battery capacity history***, and look at the most recent ***full charge capacity***. If this value is less than 80% of your battery's designed capacity, it is time to replace it. * ***Replace the Battery:*** It may need to be replaced if it does not charge or hold a charge even after trying the above steps. You must follow the instructions for [parts|Razer Laptop|itemtype=batteries] for [[Topic:Razer Laptop|your specific device]]. == Charging Port Wear == Depending on the specific model of the Razer laptop, you might be using a USB-C charging cable or a barrel-style charging cable. * ***Perform a thorough visual inspection of the charge port.*** Use a flashlight for USB C-port interiors. It's an easy entry point for liquid, and corrosion can live there undetected. Try cleaning the port with 90% isopropyl alcohol and test if the issue changes. * ***Wiggle the cable gently to see if you can get a better connection.*** If the port is loose, the internal pin may not make enough contact to charge the battery. * ***Check for signs of corrosion or burn.*** If anything looks questionable, open the machine and pull out the affiliated part for a better look. ** Spills commonly damage USB-C ports. Even if the liquid doesn't penetrate the machine's interior, corrosion in the port can spell trouble. ** Barrel connectors are likelier to suffer from bent pints or broken plastic parts. If your port feels loose, it's likely this is to blame. * If you determine this is your fault, you must replace either the motherboard or the port itself. If it's soldered onto the motherboard—like a USB-C port—you'll need some [[Topic:Soldering|soldering chops|new_window=true]] to proceed (or replace the affected board). == Motherboard Damage == If your Razer Laptop still does not charge after following all the troubleshooting steps above, the clues point toward a motherboard problem. # ***Reset your device's BIOS Settings.*** To reset your motherboard's BIOS settings, you can try [link|https://www.ifixit.com/Search?doctype=guide&query=Razer%20Laptop%20Cmos|uninstalling and then reinstalling the CMOS battery]. By doing so, any stored settings or configurations that may have become corrupted will be cleared, and the system will start with default settings. This helps eliminate potential conflicts or misconfigurations that could be causing the issue you're experiencing. # ***Perform a thorough visual inspection of the circuit boards for any signs of burns or damaged components.*** If you observe any visible damage, such as burns or parts that appear to be physically damaged, the board likely needs to be replaced, especially if it's the board carrying the display cable connector. [comment]conclusion[/comment]