Editing Hover-1 H1 Troubleshooting

[flag|student_wiki] [title|Hover-1 H1 Troubleshooting] [summary]Simple solutions to common problems with your Hover-1 H1 hoverboard.[/summary] [summary_image|1566613] == The Hoverboard Will Not Turn On == ''The hoverboard does not turn on after the power button is pressed.'' === The Battery Is Low === Your battery might be running low on charge. To address this, you will want to charge your hoverboard. If your hoverboard is not charging properly, please see "The Hoverboard Does Not Charge" section below. === The Power Button Is Broken === Your power button may not be working. Consider [guide|114608|replacing your power button.] == The Hoverboard Does Not Charge == ''When you plug the charger into the hoverboard, it does not charge the device.'' === The Charger Is Damaged === First be sure to check that the charger is plugged into an outlet and that the outlet is working. The small light on the charger will turn green when you plug the charger into an outlet. Then, once the charger is plugged into the hoverboard, the charger light will turn red. When the hoverboard is fully charged, the charger light will turn back to green. If the charger light does not turn on at all, the charger might be broken. === The Battery Is Damaged === If the charger light remains green when plugged into the hoverboard, there might be a problem with the battery. Try replacing the battery with this [guide|114612|guide.] === The Charging Port Is Damaged === If the charging port looks broken or blocked, you might need a new the charging port. Try replacing the charging port with this [guide|114325|guide.] == The Hoverboard Does Not Sense When the User Steps on == ''When you step on the hoverboard, the device does not give the beeping signal that the device senses you.'' === The Battery Is Low === Your battery might be running low on charge. To address this, you will want to charge your hoverboard. If your hoverboard is not charging properly, please see "The Hoverboard Does Not Charge" section above. === The Hoverboard Needs to Be Calibrated === If the hoverboard is charged and not sensing when you step on, it may need to be recalibrated. To recalibrate, first turn off the hoverboard. Then, press and hold the power button for at least five seconds or until the lights start to flash and you hear “calibration successful.” === The Sensor Assembly Is Not Working === If the hoverboard is on, but it is not responding to your movements or weight, then there is a problem with the sensor assembly of your device. Try replacing the sensor assembly with this [guide|114377|guide.] == The Hoverboard Is Unbalanced or Not Moving Properly == ''When you ride your hoverboard, the device does not move according to your movement or does not move at all.'' === The Hoverboard Is Not Calibrated Properly === To calibrate, first turn off the hoverboard. Then, press and hold the power button for at least five seconds or until the lights start to flash and you hear “calibration successful.” === The Gyroscope or Sensor Assembly Is Damaged or Broken === If recalibrating the hoverboard does not fix the issue, the sensors may be damaged or broken. Replace the sensor assembly with this [guide|114377|guide.] == The Hoverboard's Bluetooth Is Not Pairing == ''Your phone will not pair with the hoverboard.'' === The Phone’s Bluetooth Is Turned off === Check that your phone’s Bluetooth is turned on and attempt to connect to your hoverboard. === The Phone Is out of Range === Your phone might be too far away from the hoverboard for a reliable connection. Ensure your phone is within three feet of the hoverboard and attempt to pair to the device again. === The Bluetooth Module Is Broken === The Bluetooth module in your hoverboard may not be functioning correctly, consider replacing the Bluetooth module. == The Hoverboard’s Lights Will Not Turn on == ''When the hoverboard is turned on, one or more of the lights do not light up.'' === The Battery Is Low === Your batteries might be running low which could lead to your hoverboard not being able to power the lights. To address this, you will want to charge your hoverboard. If your hoverboard is not charging properly, please see "The Hoverboard Does Not Charge" section above. === The Lights Are Disconnected from the Battery === Your lights’ internal wires might be disconnected from the battery. Read our [guide|114385|Light Replacement Guide] to learn how to access the wires that connect the lights to the battery. === The Lights Need to Be Replaced === Your lights might be damaged or broken. To address the issue, you will want to read our [guide|114385|Light Replacement Guide.]