Editing HP G62-223CL Troubleshooting

[flag|student_wiki] [title|HP G62-223CL Troubleshooting] [summary]HP G62-223CL 2.3 GHz Intel Pentium 4GB RAM[/summary] == Battery does not hold a charge == ''Regardless of charge time, the laptop does not stay on when it is disconnected from the power adapter.'' === Faulty/bad battery === If the laptop continually shuts down or only stays powered on for a short period of time when it is not connected to the power adapter, the battery may need to be replaced. Use [guide|35913|this guide] to replace the battery. == The laptop makes noise when running == ''Clicking or screeching noises are coming from the laptop.'' === Failing hard drive === If there are screeching or clicking noises coming from the laptop, the hard drive may be failing and may need to be replaced. Use [guide|35916|this guide] to replace the hard drive. == The laptop runs slowly == ''The laptop runs slowly or crashes unexpectedly.'' === Laptop runs slowly === The Random Access Memory (RAM) modules may be failing. Use [guide|35917|this guide] to replace the RAM modules. === Laptop crashes unexpectedly === The RAM modules may have bad memory segments and both modules will need to be replaced with new modules. Use [guide|35917|this guide] to replace the RAM modules. == Unable to connect to wireless networks == ''An error message is displayed on the screen stating "cannot connect to wireless networks. You may also notice the laptop has "x" over the networking symbol in the system tray.'' === Faulty WiFi card === If the laptop can connect to the internet when an Ethernet cable is used but cannot connect via WiFi, the Wireless Networking card is bad and needs to be replaced. Use [guide|35915|this guide] to replace the WiFi Networking card. == CDs and DVDs do not work == ''Programs do not run from CD or DVD.'' === CD drive lens needs to be cleaned === A CD drive cleaning disk can be used to clean the lens of the optical drive. If the problem persists, the drive may need to be replaced. === CD drive does not respond === If the laptop does not display disc information, the drive may need to be replaced. Use [guide|35914|this guide] to replace the CD drive.