Dell Latitude D630 Troubleshooting
- Computer turns off instantly or the battery life seems very short
- Laptop is overheating
- Computer randomly crashes or displays a blue error screen
- Files take exceedingly long to save or open
- Computer's keyboard is unresponsive
- Unresponsive trackpad
- LCD display issues
Computer turns off instantly or the battery life seems very short ¶
The computer turns off after a very short amount of time after being turned on, or the battery lasts less than an hour.
Charging issues ¶
Battery is either slow to charge, only partially charging or not charging at all.
Check the adapter and make sure it is the proper wattage for your laptop. If it is look for any damage to the cored that may limit or eliminate its charging power.
Draining the power ¶
Residual charge without enough to power the laptop can cause it to power down even when charged and charging.
Remove the battery and unplug the laptop then hold the power button down for 5 seconds to remove any residual charge. After this replace the battery, attach the charger and then turn on. If this does not help you may have to replace the battery.
Battery replacement ¶
“if the battery is not charging and you have addressed the other options above”
These issues can be related to the natural life of the battery . To remove and install a new battery, you can use our guide found here.
Laptop is overheating ¶
The laptop is warm to the touch, the fan runs constantly, and performance may even be affected.
General laptop care ¶
Even a brand-new laptop can suffer from overheating without proper care. Avoid running the laptop for extended periods on soft surfaces, as these may fold and cover the fan vent. If the laptop begins to overheat for whatever reason, shut it off and let it sit on a cool, flat surface.
Non-invasive fixes ¶
If the laptop overheats frequently without obvious cause, try spraying compressed air into the vents in the top right corner of the underside of the laptop. You may also consider purchasing a laptop cooling pad. Compressed air canisters and laptop cooling pads can be bought at any major electronics store.
Invasive fixes ¶
When the laptop has been running at a high temperature for an extended period of time, the fix could be to take apart the computer according to Dell's service manual for the D630 (PDF) and clean all dust and debris out of the fan assembly and the heatsink assembly, and putting it all back together with new thermal paste on the processor, as well as new thermal pad(s) on the Nvidia-branded GPU (if applicable) and the chipset. In one case of overheating, this method fixed the issue entirely, although with about three hours of work.
Computer randomly crashes or displays a blue error screen ¶
If the computer randomly crashes or displays a blue screen with an error message, the RAM stick may need to be replaced.
RAM stick is bad ¶
If the blue screens contain the keywords "MEMORY_MANAGEMENT" and not related to anything particular to what you're doing, you may need to replace the memory or RAM of the laptop.
Hard Drive failure/corruption ¶
When the laptop displays the blue screen and the keyboard and trackpad fail, the hard drive
Memory modules not detected ¶
“this is a warning that may appear”
This can happen if ether of the Ram cards are faulty or installed wrong.
Files take exceedingly long to save or open ¶
"If saving or opening files take longer than usual to load, also if files are frequently being lost"
General laptop care ¶
Make sure you have a good antivirus program and run it regularly this will reduce the stress on your computer's temporary memory. Also routine removal of unused files or internet history will increase this effect.
Hard Drive failure ¶
When files on the laptop are being lost and/ or taking an exceeding long time to open or save, the hard drive may need to be replaced.
Computer's keyboard is unresponsive ¶
The keyboard is not working. One or more keys is unresponsive.
General laptop care ¶
Avoid eating or drinking over the keyboard as small crumbs can become stuck under keys, impairing their function.
Non-invasive fixes ¶
If only a few keys aren't working, spray compressed air under the keys. There may be debris underneath obstructing the switch. Consider using an external USB keyboard instead of the laptop keyboard.
Internal repairs ¶
You may have to purchase a replacement keyboard from eBay or another aftermarket part retailer. If you feel comfortable with taking apart your machine, see our repair guide.
Unresponsive trackpad ¶
The computer's trackpad seems to miss gestures moves to fast, moves to slow or does not work.
Overburdened CPU ¶
“if you have too many programs running it can cause you computer to run slow”
If possible safely close all open programs and restart. If this is not possible manually restart you computer by pressing and holding the power button. Then when the system restarts check to see if the issue is still present
Faulty settings ¶
1) Click the Start button
2) Click Control Panel
3)Click Printers and Other Hardware
4) Click Mouse
5) adjust the settings.
Reinstalling touchpad drivers ¶
Plug in a USB mouse and reinstall the drivers from here. Restart the computer and see if the problem persists. If so, continue to our touchpad installation guide here.
LCD display issues ¶
There are lines going across the screen, the screen has dead pixels or discoloration, the screen itself is very dim or the computer is running with no output on the screen.
Dim screen ¶
“the screen looks dull with a grey tone over it making it harder than normal for you to use your computer”
If the screen is dim, try using the keyboard's function keys to raise the brightness. To do this, press the blue "Fn" key (next to the left "Ctrl" button) and Up/Down arrow keys to either raise or lower the brightness. Also you can go into settings and adjust the power save mode as it may be causing your screen to dim after a specific length of time. If this fails, the screen maybe have to be replaced; see our screen installation guide here.
Graphical artifacts on the display ¶
If there are tears or lines across the display, the screen's connector may be loose. See our screen installation guide to reset the connector here.
If the screen has dead pixels, there is little that can be done to fix it besides replacing the screen. If the dead pixels become intolerable, you can replace the screen by following our screen installation guide found here.
No screen output even when the computer seems to be on ¶
“this is if you can hear the computer running and the indication lights on the top are lit but the screen remains blank or has a faint black glow.”
Check battery by pressing the button located at the bottom and check for at least 2 green lights. If you do see the lights turn off the computer and then back on, when restarting have the computer open in safe mode if the option is given. If the problem still persist, try pressing the blue "Fn" key (next to the left Ctrl key) and F8. If this fails, try pressing the Windows key and "P". If this also fails, the screen cable may be loose or the screen itself may have to be replaced; see our helpful screen installation guide here.