Canon Pixma MP480 Troubleshooting
Printer will not turn on
When the power button is pressed, the printer does not turn on.
Printer is not plugged into wall outlet
Make sure the printer's power cable is plugged into a wall outlet as well as the back of the printer.
Bad wall outlet
Plug the printer in a different wall outlet.
Printer needs to be reset
Unplug the printer from the wall outlet for 3 minutes, then plug it back in.
The motherboard needs to be replaced. Refer to the motherboard installation guide.
Bad power supply
The power supply needs to be replaced.
Printer does not print
When a print command is sent, the printer does not print.
Printer not plugged into computer
Make sure the USB cable is plugged into the computer as well as the back of the printer.
Printer is out of paper
Make sure there is paper in the paper feeder of the printer.
Printer needs to be reset
Unplug the printer from the wall outlet for 3 minutes, then, plug it back in.
Printer is out of ink
Replace the current ink cartridge with a new one.
Ink cartridge is not installed properly
Open the scanning unit cover and securely push down the ink cartridge locking cover until it clicks into place.
Printer driver not installed
Go to the manufacturer's page here and download the latest driver for the device.
Print or scan quality is bad
The printer prints and scans, but the result is not satisfactory.
Print quality settings are low
Using the Menu button on the operator panel, change the print quality to a desired quality.
Open the scanning unit and remove the ink cartridges. Clean the bottom of the ink cartridges, then properly insert the ink cartridge back into place.
Printing wrong colors
Using the Menu button on the operator panel, select cleaning.
Scanned images have undesired background
Replace the scanner cover using the scanner cover installation guide.
Printer always jams paper
No matter what you print, the printer keeps getting jammed.
Paper tray is overfilled
Remove the paper above the load limit line.
Foreign objects in the rear tray or around the paper outlet slot
Remove all unfamiliar objects from the printer.
Paper is too thick or thin
Replace current paper with paper that is more than 17 lb / 64 gsm and less than 28 lb / 105 gsm.
Paper is curled in the paper tray
Uncurl the paper, then load the paper back in the tray.
LCD screen is blank
You cannot get the LCD screen to turn on.
Printer is not on
Plug the printer into the wall outlet and turn the printer on.
LCD screen is in screensaver mode
Press a button on the operation panel.
The buttons are broken
Replace the buttons using the button installation guide.
The LCD screen is broken
Replace the LCD screen using the LCD screen installation guide.
The front data port (USB and memory card reader) won't work
When you plug in a flash drive or memory card reader, the printer does not recognize it
The flash drive or memory card is broken
Try plugging your memory device into a computer to see if the computer recognizes it. If it does not your memory device is broken and you need a new memory device.
The flash drive is corrupted
If you're computer recognizes the flash drive, but your printer does not, reformat the flash drive, or alternatively, replace the flash drive.
The memory device is stuck
Unplug the memory device from the printer for 3 minutes, then, plug it back in.
The data port is broken
Replace the data port using the data port installation guide.