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American Weigh AWS-100 Troubleshooting

Display Gives Faulty Readings ¶ 

The weight shown on the display is inaccurate or inconsistent.

Display Shows Negative Number When Nothing Is On It ¶ 

If there is nothing currently on the scale, but it still shows a number, or is negative, press the Tare button on the front to reset the scale to zero. This will also reset it even if there is something currently on the weighing platform.

Reading Is Noticeably Inaccurate ¶ 

The scale might require calibration. Refer to the instructions on the inside cover. Use 100 grams as the calibration weight. If you don't have a standardized weight, 20 U.S. nickels is equivalent to 100 grams.

Unresponsive Display ¶ 

The screen won't turn on.

Faulty Battery ¶ 

The batteries could be dead, or there could be something obstructing their connection. Refer to this guide on battery replacement.

Display Not Properly Connected ¶ 

The display is improperly connected to the circuit board. Open the device, and secure the connection.

Error Codes ¶ 

The scale displays error codes such as OUTZ, 88888, or L.

Display reads OUTZ ¶ 

The scale needs to be calibrated. Refer to the above section on Faulty Readings. If performing calibration doesn't remedy the problem, the scale might have suffered permanent damage.

Screen Shows 88888 ¶ 

The device is overloaded. Remove any additional weight until the error code disappears and the object's weight begins to show on the screen again. Overloading the device could cause serious damage to the load cell.

Screen Shows L ¶ 

The batteries in your device are running low. Replace the batteries as soon as possible using the guide here.

Damage to Physical Components ¶ 

Outer plastic casing or keys are damaged.

Sensor Defect ¶ 

If the sensor becomes damaged to to overloading the device, refer to this guide for sensor replacement.

Outer Casing is Damaged ¶ 

Damaging the case should not affect the device's ability to perform accurate readings.

Keys Are Unresponsive ¶ 

The key connection may be compromised.

Display Damaged ¶ 

The display is physically damaged

Display Is Broken ¶ 

If the display sustained damage it may be necessary to replace the screen.

14 Comments

My AWS-100 started to give a code "FULL" whenever I turn it on. Tare and Mode buttons are totally un-responsive, even when holding either down for several seconds.

It is only a few months old, well taken care of and used gently and properly.

Any fixes for this "FULL" code?

LTMD - Reply

I am experiencing the same problem. Today it was giving readings when nothing was on it so i calibrated it as i always do but then it immediately started reading full after it had passed. Since then ive turned it off and back on, changed batteries, tried tearing and calibrating but neither buttons respond. It essentially will only turn off and on. It is also only a few months old and well taken care off. I hope someone posts a solution. Thanks

curtis Heatwole -

Have you found a cure for the FULL syndrome on the aws scales??

Mitchel Huether -

I have been having the same problem it was working fine I tried calibrating it and immediately after it read FULL and hasn't done anything since. PLEASE HELP

Lukas Walker - Reply

so am i ..turn on and says full..how do i fix

sharbrendan - Reply

Same prob here......... Wasn't even a am old...... . wtf???????

jramsay0 - Reply

This is the same problem I've had three times now and with scales no more than 2 months old. I know I should invest in better scales but they are cheap and I like them. And I have not heard of a solution yet.

djschooley69 - Reply

So pretty much I should junk this and find better scales? It seems a common issue and no reply for months on how to fix.

ramczykadam -

My aws-100 is weighing everything at x3 in gram setting. I have taken it apart and cleaned under the scale I have changed batteries I have even recalabrated it but a 5g nickel is weighing in at 18g how do I fix this

Robert Ghigliotty - Reply

same issue here

Nick -

I just recently purchased a AWS-100 Digital Scale. For some odd reason, I can power on by nothing displays. It's just a blue screen. Is there anyway to fix it ?

Ramon Lopez - Reply

my own problem is different this one is displaying no licences voltage

Ilesanmi Oluwafemi Gabriel - Reply

My sacle was a lil off so i used five nickles to try to calibrate it it said pass but when i went to go weight it out instead of it weight 25 grams it weighed 99 grams i need help please help me idk what to do

Rocky Salas - Reply

And now all my weights are off a whole lot

Rocky Salas - Reply

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