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Acer Aspire One Cloudbook AO1-132-C3T3 Troubleshooting

Common problems and solutions for the Acer Aspire One Cloudbook

Computer Doesn’t Turn On ¶ 

Computer doesn’t respond to pressing the power button.

Battery Needs to Charge ¶ 

If the battery is completely out of power, the computer will not respond to holding down the power key. In this case, plug the computer into a power source and wait until the battery has enough power to turn on the computer.

Faulty Charging Cable ¶ 

If the charging light doesn’t turn on when the computer is plugged in, the computer is not charging, and your charging cable might be to blame. Try using another charging cable made for your device. If this still doesn’t work, the problem might be with your battery.

Faulty Battery ¶ 

Batteries lose efficiency and may fail as they age. If you have noticed a decrease in your battery life, it might be time to replace the battery. To do this, follow the battery replacement guide.

Keys Don’t Respond ¶ 

Typing on the keyboard is ineffective.

Keys are stuck in place ¶ 

If you notice that some keys are not moving after applying pressure on them, your key might be stuck. To fix this, you will need tweezers to get the key unstuck.

Missing Drivers ¶ 

If your computer is missing the driver software that tells it how to use your keyboard, you may have trouble using your keyboard. Right click on the start menu and select Device Manager. Click on Keyboards, then right click on your keyboard entry and select Properties. Here you will see information about your keyboard as well as options to update drivers. You may need to restart your computer for the changes to take effect.

No Sound or Distorted Sound ¶ 

Speakers or headphones produce no sound or distorted sound

Faulty Speakers ¶ 

If sound plays normally from headphones, but abnormally through the speakers, your computer’s speakers may be faulty. Follow this guide to replace them.

Loose Headphone Jack ¶ 

If sound plays through the speakers, but not through headphones, the audio jack or the headphones may be faulty. Audio cutting in and out may be a sign of a loose audio jack, so make sure your headphones are fully plugged into your computer. If the problem persists, your headphones themselves may be faulty. Try using another pair of headphones.

Faulty Drivers ¶ 

If the audio is distorted through both speakers and headphones, your computer’s audio drivers may be corrupt. To view your audio devices and their properties, right click on the start menu and select Device Manager. Click on Sound, Video and Game controllers, then right click on your audio devices and select Properties. Here you will see information about your devices as well as options to update drivers. You may need to restart your computer for the changes to take effect.

Laptop is Overheating ¶ 

Laptop feels too hot or a warning message is displayed on the screen saying that your computer is overheating.

Overuse ¶ 

Overheating in laptops can be caused by long usage without breaks or intensive tasks. To fix this, place position your computer so the air intake vents have access to cool air. Closing unused tabs or programs will also lessen the load on your computer.

Dust in vents ¶ 

Your laptop could be overheating due to excessive dust in the vents or in the fan. Use a compressed air can to carefully clean out the vents of your device.

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