Answer to: How can I get my iPod Classic to Restore? Nothing works!I feel your frustration, had same situation with iTunes. After very long hours of trying everything short of reinstalling Windows, I found a solution that worked for me: replaced softpub.dll in both System32 AND SysWOW64. Et voila! Done. I'm assuming this is valid for all things Apple, as I have seen literally hundreds of posts. Hope this also solves your predicament.