Answer to: Hold switch doesn't worksHi, I had a situation similar to yours. I purchased an 4th generation photo iPod from an individual that was "stuck" in the lock position on the LED screen. I openned it up and found that the headphone cable has been put back up-side down,(not backwards). I flipped in over and the lock worked perfectly. I don't know if this is your situation but it worked for me. Good Luck.