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Answer to: Why will the volume on my device not change?There are several reasons why your volume may not be working properly. There could be something jamming the volume button from being pressed, the mute option can be turned on or the buttons may be broken. If you know that the volume button appear physically broken, refer to our Replace Volume Buttons guide. If the volume button doesn't appear broken then go to our Troubleshooting Page for more information on potential problems and solutions for your volume not working on your device.