Jura J5: Tray missing ongoingHello, We've had Jura Impresa J5 for around 5 years now. We use it daily to make about 3-5 cups of coffee a day. From the beg...
Answer to: Jura J5: Tray missing ongoingHello, In the end it was the contacts at the tray that seem to have not been clean. I cleaned them with electric contact cleaner and then sprayed with WD40. For the last 6 weeks it is all working perfectly. IMPORTANT: previously I was treating the contacts visible from the top. This is NOT that matters - it is the side of the contacts that can be seen at the bottom of the tray. Please refer to the attached photo.