Answer to: No BIOS, reset goes to dnx mode, waiting for fastboot commandHi felindsay, I was able to get into the BIOS by using an external keyboard(with micro USB to USB adapter) by pressing F10 on boot. I'd try to reset the BIOS to defaults and check the boot order. If you don't have a recovery drive, you could try a few hard shutdowns and this should prompt the Windows recovery process. You can try to run the built in recovery from there to RESET your device. This should bring it back to Out of Box.