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Answer to: Why is the device cooking unevenly?If your cooking surfaces are not heating unevenly your plates may have begun to peel. If this is the case they must be removed and are are in need of replacing. Your cooking surfaces and heating coils may also be out of alignment and need to be realigned, this guide will take you through the steps to do so. Additionally, you may need to just make sure that the cooking surfaces are held in place by both of the metal clips on either side of the plate. Refer to the following guide for more information Cuisinart Griddler GR-4N Cooking Surfaces Replacement (1) Your griddler is cooking unevenly....
Answer to: Removing and Reattaching PlatesTo remove and reattach the plates in order to change the cooking surfaces what you need to do is press on the metal clips that are located on either side of the griddler. Make sure that both clips are pressed down when removing the plates and when installing new plates make sure that both of the clips latch onto the plate to ensure that the griddler functions properly.