How do I fix a paper jam?My Amazonbasics paper shredder got jammed and no matter what I try, I can't seem to fix it.
Answer to: Why did my shredder suddenly stop shredding my papers?It is possible that you unit has overheated. If you have been shredding papers for a long period of time or have been inserting large amounts of paper then your device may have overheated. Turn off your device and let it cool down for 30 minutes before attempting to use it again. If this does not solve the issue then please refer to our troubleshooting page .