Answer to: How long does it take before your device work out your location?The device needs to be able to connect with four GPS satellites in order to calculate your location. The time it takes may vary depending on weather conditions, location, and a number of other variables. If you are having difficulty with GPS connectivity, please refer to our troubleshooting guide to diagnose the issue.
Answer to: What program do I need to update my device?You need to install either MyDrive Connect or TomTom HOME on your computer in order to update your device. Links to download these applications can be found on the TomTom VIA 1605TM support page.