Guides I've Contributed To
Answer to: Capresso Perfectea 260.03 Boiled water tastes like chemicalsThe chemical taste and smell is a common byproduct of the kettle due to the manufacturing process. However, there is a simple way to take care of your problem. To remove the chemical smell and taste, boil vinegar mixed with water in the kettle. After the mixture comes to a boil, allow it to sit for 3 minutes before pouring out the mixture. Repeat the process with water several times to remove the vinegar smell. The smell should go away with repeated use.
Answer to: Capresso Perfectea 260.03 Handle and lid breakagePurchasing a new kettle is up to you; however, a replacement guide is offered to replace the handle. We are currently working on the replacement guides for the lid and handle, which will be posted soon. For any other problems, please visit our troubleshooting page here: Troubleshooting Page.
Answer to: Capresso Perfectea 260.03 Kettle refuses to heat waterOver time, the heat may have damaged the wiring or caused it to loosen which would be the cause of your symptoms. We are currently working on a replacement guide for this, which will be posted soon. For any other problems, please visit our troubleshooting page here: Troubleshooting Page.