Answer to: How to solve a frozen display?Try turning the device off by holding down the power button. If this does not work, try resetting the device using the reset button located on the back of the device.
Answer to: Why are my volume controls unresponsive?Your volume controls may not be be responding for a few different reason. One reason is that the volume button has become dislodged within the device. Another possible issue is that the sensor that the buttons are pushing upon, has become dysfunctional. A final issue is that the speaker itself could be defective.
Answer to: Why is my tablet not turning on?Make sure your tablet is fully charged. If it is fully charged and unresponsive, it could be that the power button has become dislodged within the device and needs to be reset.