Guides I've Contributed To
What do I do if my OneTouch Evolve won't power on?I tried pushing the power button on my device and it won't turn on. The blank black screen is the only display shown.
Answer to: My phone isn't charging when plugged in.Melissa, 1. It is possible that you have the wrong charger or a defective charger. There may be frayed wires in the charger for various reasons that would cause it to no longer provide power to the phone. Purchase a Micro-USB charger for your android device. 2. A defective charging port can block the flow of energy from the charger to the battery. When this happens, and the doubt of a defective charging cord has been eliminated, the defective port needs to be replaced. Purchase a new charging port and see guide on steps to replace. 3. In some cases dust may build up in the charger port blocking contact from the charger to the phone. Follow the guide on how to get to the charger port so that you can remove the dust. Good Luck. Hope this helps!