Answer to: Why do I see a line on my pictures?Bad pictures? Try wiping both the front and back camera with a lint- free microfiber cloth just to make sure there is no gunk attached to the lens. Try retaking a picture and if you're still having problems, then your camera lens may be damaged or broken. To see how to replace the lens/camera head to the ZTE Telstra T95 Troubleshooting page.
Answer to: Why are the buttons not functioning?If the buttons on your phone feel stuck or hard to press, try cleaning the button pad with a lint- free microfiber cloth or cleaning them with rubbing (isopropyl) alcohol wipes. If they still feel sticky, then, they might be broken, and will then need to be replaced. Please go to the following page to learn about replacing your phones buttons.