Thank you for the comments above. I was using the iOpener unsuccessfully, then turned to the hair dryer and heated it up for over 3 minutes. This gave me the gap I needed to insert the opening pick and begin the process. So, with patience and a hair dryer, I was able to get the digitizer off.
Once they have, you'll be able to view a graph of their reputation gained over time.
Here's a preview of what the graph will look like:
No reputation gained yet.