Page 1 of 2
Answer to "Why did my tab just stop coming on.Even when I charge it, it overheats"I had a customer that experienced the same issue with the product. We were advised to do the following step... Step 1: Hold both the POWER BUTTON and VOLUME DOWN button for 7 seconds. When we performed this step, we were able to get a power surge on the device. I believe it's not the battery... it's more of a logic board issue.