Courtney Van Buren

First, make sure your Bluetooth is turned on for both the Braven BRV-HD speaker and for the external device. It is also important to make sure that no other device is already paired with the speaker. If the device is still not pairing, your device may not be compatible with the speaker. For more information, please reference our troubleshooting guide. Braven BRV-HD Troubleshooting