Guides I've Contributed To
Answer to: Why is my screen dimmed?First, check the screen brightness settings under the Control Panel menu then display settings. Increase the brightness level by moving the cursor toward the brighter end of the displayed spectrum. If this does not work, a bulb within the screen may be broken, meaning that the screen must be opened. Refer to our Troubleshooting Page.
Answer to: Why won't my TimelineU laptop charge?Try unplugging your charger and plugging it into your laptop again. If laptop is still not charging try plugging charger into a different outlet. If you see no results, you may have a faulty charger and might consider purchasing a replacement charger. If you are now using a new charger the problem might be the built-in battery as opposed to the charger. If so, please see our Troubleshooting Page.
Answer to: Why does my laptop feel abnormally warm?The fan on your laptop could be malfunctioning due to a build-up of dust or dirt on either the exterior or interior of the laptop. Try dusting the bottom of the laptop and using the computer on only hard, flat surfaces. Leaving the computer on soft surfaces for long periods of time can cause device overheating. If the laptop still continues to be abnormally warm, the fan or vents may need to be replaced. To determine if you need to replace these parts, refer to our Troubleshooting Page.