Guides I've Contributed To
Answer to "What should I do if my screen is not working?"Try resetting or rebooting the tablet. You can do this three ways: (1) Push a safety pin through the reset slot located on the opposite end of the tablet as the camera (2) Hold down the power button for a few seconds until the screen goes blank (3) Take the battery out and then put it back in Try turning on the device. If the device still won't turn on, then the memory storage may be full. You can expand the memory storage up to 32GB by adding a SD card. If the above does not work, then the problem may be with the screen itself. The screen may need to be replaced. Check out our Troubleshooting page for more information.
Answer to "Why is my audio not working?"You may need to make sure the speakers are not dirty or obstructed first. Flip the tablet over so that you are looking at the backside, and clean the speaker slots with a cloth and can of compressed air. If after cleaning the speakers the audio is still distorted, you may need to replace the speaker system. Check out our Troubleshooting page for more information.
Answer to "Why is my tablet not turning on?"The most likely cause is a drained battery. Try plugging in your device to charge it. If the device won't charge, then the battery may need to be replaced. Check out our Troubleshooting page for more information.