Answer to: Freezing Unresponsive seems to be a common problem.I too am having an issue with this phone (LG KP500) where the touch screen does not work. The only things I can do with the phone is charge it, turn the ring volume up/down and take pictures: rarely - and this is difficult at best. I have tried a firmware update, but it is not possible with the touchscreen as it is. If there is a way to get in there I'd gladly appreciate you sharing. BTW, when the USB is connected it is in music sync...please help!