Guides I've Contributed To
I dropped my phone and cracked my screen.Do I have to buy an entirely new phone?
Answer to "Why can't I turn my phone on?"More than one issue can cause your phone to not turn on. - Bad/damaged screen: Check the screen for any signs of damage i.e. cracks or gouges. - Bad battery: After checking the screen, try plugging the phone into your supplied charger. (The one that came with the phone.) - Bad/Damaged Logic Board: If the phone still will not turn on, it is possible the logic board is bad or has been damaged and must be replaced.
Answer to "Why won't the volume of my phone change?"There are a few issues that can cause this problem. - Button's housing has become dirty or clogged:This is sometimes caused by the buttons being obstructed by debris. You can fix this by cleaning out the housing with compressed air. - Broken/bad button assemblies:Replace the button assemblies by purchasing a new assembly and replacing it.