These sensors detect collisions. Clean the area around the front bumper with a soft cloth and check whether it can move freely.
2
Infrared Sensors Are Dirty
Dust on the IR sensors prevents obstacle detection. Wipe them carefully with a lint-free cloth. Don’t use water!
3
Laser Tower or Camera Is Dirty
For models with LiDAR or a camera, cleanliness is essential. Carefully clean the lens or cover with a microfiber cloth. Fingerprints or scratches can interfere with navigation.
4
Virtual Walls or Magnetic Strips Are Placed Incorrectly
If you use virtual boundaries, check their position. Remove them temporarily to make sure they are not causing the problem.
5
Room Is Too Dark
Camera-based robots need light. Make sure there is enough lighting during cleaning, or enable “night mode” in the app.
6
Dark or Glossy Floors
Cliff sensors can react incorrectly on very dark or reflective floors. In most apps, you can adjust the sensitivity. Experiment with the settings.
7
Map Data Is Outdated or Incorrect
If you have moved furniture, the saved map may no longer be accurate. Delete old maps and let the robot map the area again.
8
Firmware Is Outdated
Software updates often include navigation improvements. Check regularly whether new updates are available.
9
Front Bumper Is Mechanically Defective
If the bumper is broken or does not spring back, a more involved repair is needed, or the bumper must be replaced.
You're seeing solutions for Robot Vacuum Cleaner. Select your model to find parts for your device.