Robot Vacuum Can’t Find the Charging Dock

The dock should be placed against a wall, with at least 50 cm of free space on both sides and 1–1.5 m in front. Don’t place it in corners or under furniture.

The dock sends out a signal that the robot uses for navigation. Make sure nothing is blocking the dock and that it isn’t exposed to direct sunlight.

Clean the front and side sensors with a lint-free cloth. A little isopropyl alcohol on a cotton swab can also help here.

If the robot finds the dock but doesn’t dock properly, thoroughly clean the metal contacts. See also: Robot Vacuum Won’t Charge

Check the power adapter, the outlet, and any switches on the dock. Test the outlet with another device.

If the robot starts too far from the dock, the battery may not last long enough for it to return. Start cleaning near the dock.

If the map no longer matches your current room layout, delete it and map the area again. Important: The dock should already be in its final position during mapping.

If the robot doesn’t dock precisely, check all wheels and the caster wheel. Clean them thoroughly so they can spin freely.

Some models offer a calibration function in the app or menu. Run the calibration and then create a new map.