Lenovo IdeaPad Duet 3 Chromebook 11Q727 Touchscreen Doesn't Respond

The system may be frozen, or the touchscreen drivers may have failed to load properly.

• Hold the power button for 10 seconds to force a reboot.
• After restarting, test the touchscreen in Guest Mode to rule out account-specific issues.
• Perform a Powerwash to reset the device if the problem continues.

Screen protectors or tight-fitting cases can sometimes interfere with touch sensitivity.

• Remove any screen protectors or cases and test the touchscreen again.
• Try using a different screen protector if the touchscreen works when it has been removed.
• Clean the screen with a microfiber cloth to remove residue.

The touchscreen may be physically damaged or disconnected internally.

• If there are visible cracks, the digitizer likely needs to be replaced.
• Replace the Touchscreen.