Smart Soldering Iron Not Connecting to FixHub Power Station

The USB communications system may have a glitch and lock up.

Solution:
Use the blue button to turn the Portable Power Station off and then on. Check to see if you get the icon pictured below.

The cable included with your FixHub Soldering Station is capable of both data transfer and high wattage output. Not all USB-C cables have this functionality, so if you're using a different cable from the one supplied, it may cause issues.

Solution:
Use the cable included in your Soldering Station, or one that is “full-featured.” The specs you should look for are:

• Data transfer capabilities
• 100W / 20V / 5A power output

Sometimes one of the ports may be experiencing faults while the other is not.

Solution:

1. Power down the Portable Power Station.
2. Unplug the cable from the port on the front of the Portable Power Station.
3. Plug it into the other port.
4. Power it back up and see if the iron is recognized by the Portable Power Station.

If this fixes your device, contact support about fixing the faulty port.

Some issues can be caused by out-of-date firmware.

Solution:
Make sure the firmware for your Smart Soldering Iron is up-to-date. Connect to the https://www.ifixit.com/fixhub/consoleFix... Web Console by following this guide.

• Set the soldering iron switch to ON before connecting it. Try turning on the iron switch (be sure it is in the cap when you do this) prior to connecting the iron to the Portable Power Station.
• Hot-swap ports with the iron switch ON. Pull the plug on the iron (especially if there is a blinking fault indicator) while it is powered up, and plug it into the other port on the Portable Power Station. You can also try entering into the settings mode and then exiting it when you do this.