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Dell XPS 13 7390 No Sound From Speakers

Dell XPS 13 7390 No Sound From Speakers

Elijah Dekam and 2 contributors
Last updated on

If your Dell XPS 13 7290’s built-in speakers aren’t producing sound, try these following steps.

Causes

1

System Volume or Output Device Misconfigured

  • Make sure the volume on your device is turned up and not muted.
  • Go to Settings > System > Sound and check that "Speakers / Realtek Audio" is set as the default output device.
2

Temporary Software or Audio Service Conflict

  • Go to Settings > System > Sound.
  • Click “Troubleshoot” under “Output” to detect and fix common audio issues.
3

Audio Enhancements Interfering with Playback

  • Go to System > Sound > Device Properties.
  • Under “Enhancements”, toggle “Enhance Audio” on and off. You may have to do this for both headphones and speakers.
  • You may need to restart your computer after this step.
4

“Exclusive Mode” Blocking Sound Output

  • Open Control Panel > Hardware and Sound > Sound > Speakers > Properties > Advanced.
  • Uncheck “Allow applications to take exclusive control of this device” and “Give exclusive mode applications priority."
  • You may need to restart your computer after this step.
5

Outdated or Corrupted Audio Driver

  • Install “Dell Command Update” to automatically install recommended drivers.
    If that doesn't work, you can manually install the ++Realtek Audio Driver++ from Dell's support site.
  • You may need to restart your computer after this step.
6

Hardware or Firmware-Level Audio Failure

  • Reboot your system and press “F12” during startup.
  • Select “Diagnostics” and test for any audio issues, you may need to restart your computer after this step.
7

Speaker Failure

  • Speakers can fail over time, while it is not the most common failure, if you have followed all trouble shooting tips and your computer is still not producing audio you may want to look into a complete replacement of your speakers.
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