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Dell Latitude 5289 2-in-1 Won’t Turn On.

Won’t Turn On.

Alejandro Ramos Lopez and 1 contributor
Last updated on

If your press the the power button is pressed on your Dell laptop 5289 2-in-1, but it is unresponsive, follow this page for possible solutions.

Causes

1

Faulty or damaged power supply

  • Check the power cable and connector for fraying, bent pins, or loose connections.
  • Test with a known-working Dell charger or try your charger on another Dell laptop.
  • If the laptop charges through USB-C but not the DC jack, your adapter may need replacement.
2

Faulty Battery

  • The battery is housed inside the laptop, beneath the bottom cover. To access it, power off the laptop, unplug the charger, and remove any connected devices.
  • Disconnect the battery and try powering on the Latitude 5289 with the charger. If it works, the battery is likely bad.
  • Check the battery for swelling, leaks, or age. Bulging can lift the keyboard or touchpad.
  • Reset the battery by holding the power button for 15–20 seconds with the charger and battery unplugged.
  • Replace the battery if issues persist or if it’s several years old. Battery degradation is inevitable.
3

Faulty Charging Port

  • Inspect the charging port closely with a flashlight. Check for dust, corrosion, or liquid residue inside the USB-C or barrel connector.
  • Gently wiggle the charging cable to see if the connection improves. A loose or inconsistent charge indicates a failing port.
  • Look for burn marks, bent pins, or cracked plastic around the connector.
  • If damage is visible, open the laptop to inspect the DC jack. Replace it if modular, or have it professionally repaired if it’s soldered onto the motherboard (common for USB-C ports).

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