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This teardown is not a repair guide. To repair your ViewSonic VG2438Sm, use our service manual.

  1. ViewSonic VG2438Sm Teardown, Type Label: step 1, image 1 of 1
    • Model No. VS15964

    • Remove the stand by unscrewing the four Philips screws at the Vesa mount

  2. ViewSonic VG2438Sm Teardown, Open Case: step 3, image 1 of 2 ViewSonic VG2438Sm Teardown, Open Case: step 3, image 2 of 2
    • Open the case by prying on the edge with a suitable tool. I had to use a a opening pick to open the gap wide enough to be able to insert a flat screwdriver.

    • After inserting the screwdriver or a jimmy, bend the handle to the backside of the monitor. So that you lift the front bezel from the hooks and free it.

    • After opening two edges, be careful, since the panel and the logic board are only held in place by the closed case.

    • You probably will damage the case a bit during the process.

  3. ViewSonic VG2438Sm Teardown, Flip the Case Open: step 4, image 1 of 2 ViewSonic VG2438Sm Teardown, Flip the Case Open: step 4, image 2 of 2
    • Flip the back side of the case to the right

    • Be careful with the wire to the USB hub. It's just long enough to flip the case and lay it down.

  4. ViewSonic VG2438Sm Teardown, Panel Details: step 5, image 1 of 1
    • A Samsung LTM240CL04 panel

    • 1920(RGB)×1200, WUXGA 94PPI

    • Active Area 518.4(W)×324(H) mm

  5. ViewSonic VG2438Sm Teardown, The Logic Board: step 6, image 1 of 1
    • Here is the PSU and the logic board.

    • This is not secured against the panel. It's only laying on it and is held in place by the back side of the case.

  6. ViewSonic VG2438Sm Teardown, USB Hub: step 7, image 1 of 1
    • The USB Hub is a separate module

  7. ViewSonic VG2438Sm Teardown, The Opening Reason: step 8, image 1 of 2 ViewSonic VG2438Sm Teardown, The Opening Reason: step 8, image 2 of 2
    • After this monitor was shipped there was a lose thing, that was making sound when moving the monitor.

    • Since I didn't know what was making the sound and it could have been conductive, I wanted to check the inside before powering it up. Thankfully it were only some plastic things.

    • They probably came lose from the back cover, where they hold the logic board in place.

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