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Introduction

This guide is a step-by-step teardown of an Acer C732 Chromebook. The purpose of this guide is to provide a detailed look into the internals of the device. This teardown is not meant to be followed as a repair guide.

This teardown is not a repair guide. To repair your Acer Chromebook C732, use our service manual.

  1. This teardown applies to the Acer C732 models of Chromebook. For this guide I used a model with the following specs: Intel Celeron CPU N3350 clocked at 1.10GHz (Quad Core processor) 4 GB of integrated LPDDR4 memory
    • This teardown applies to the Acer C732 models of Chromebook. For this guide I used a model with the following specs:

    • Intel Celeron CPU N3350 clocked at 1.10GHz (Quad Core processor)

    • 4 GB of integrated LPDDR4 memory

    • 11.6" (diagonal) LCD backlight HD display.

    • 32 GB of SSD storage

    • Specs aside, the overall device is just a few inches larger than a 7th gen iPad and is almost three times as thick. But, as you'll soon see, it isn't as difficult to get into this device compared to an iPad.

  2. This unit comes with two regular USB-C ports, two 3.0 USB-A ports. So their is at least one port on the left and right side of the device. However, the lefthand side of the unit has a standard 3.5 mm headphone jack, and a micro SD card slot for storage expansion.
    • This unit comes with two regular USB-C ports, two 3.0 USB-A ports. So their is at least one port on the left and right side of the device. However, the lefthand side of the unit has a standard 3.5 mm headphone jack, and a micro SD card slot for storage expansion.

  3. This machine is model N17Q8. This is the same model Acer has used for all their Chromebook 11 models.
    • This machine is model N17Q8. This is the same model Acer has used for all their Chromebook 11 models.

    • Much like other device, Acer includes the warning to not throw your device in the trash.

  4. Getting inside the device is fairly simple. The case is held together by 12  Phillips #1 screws on the bottom of the device. All the case screws are 6.58 mm, so you don't have to worry about keeping track of these screws. Once the bottom case is removed all the internal components can be accessed fairly easily, save for the track pad. Acer does recommend using a scribe to open the case up, but the device can be opened up by placing your pointer fingers between the bottom case and the hinges.
    • Getting inside the device is fairly simple. The case is held together by 12 Phillips #1 screws on the bottom of the device. All the case screws are 6.58 mm, so you don't have to worry about keeping track of these screws.

    • Once the bottom case is removed all the internal components can be accessed fairly easily, save for the track pad.

    • Acer does recommend using a scribe to open the case up, but the device can be opened up by placing your pointer fingers between the bottom case and the hinges.

  5. This machine's labeling boasts a 45 Watt-hour battery. Acer has said that the battery should last you around 12 hours, but reports say that it will give you around 7 - 8 hours of use. Given the fact that this device is primarily targeted to student this is actually a reasonable run time. On this model there are no screws that lock the battery in place. Other than the cable itself, the only thing that's holding the battery in place is some anti-static tape. This does make swapping out the battery a small bit quicker simply because we don't have to worry about replacing any screws, or removing any adhesive from the battery.
    • This machine's labeling boasts a 45 Watt-hour battery. Acer has said that the battery should last you around 12 hours, but reports say that it will give you around 7 - 8 hours of use. Given the fact that this device is primarily targeted to student this is actually a reasonable run time.

    • On this model there are no screws that lock the battery in place. Other than the cable itself, the only thing that's holding the battery in place is some anti-static tape. This does make swapping out the battery a small bit quicker simply because we don't have to worry about replacing any screws, or removing any adhesive from the battery.

  6. To remove the battery you will need to remove the anti-static tape covering the port. A spudger makes disconnecting the battery safe and easy. On this model, you can disconnect the battery without having to remove it from the device. While a nice design choice, there is no consequence for removing the battery as there is no adhesive, or screws, that hold the device in place.
    • To remove the battery you will need to remove the anti-static tape covering the port.

    • A spudger makes disconnecting the battery safe and easy.

    • On this model, you can disconnect the battery without having to remove it from the device. While a nice design choice, there is no consequence for removing the battery as there is no adhesive, or screws, that hold the device in place.

  7. The wireless card includes support for IEEE 802.11a/b/g/n/ac, and 2 antennas  that attach to the card with Coaxial Connectors. This device also has integrated Bluetooth 4.2, but does not have a dedicated antenna for this. This device also has integrated Bluetooth 4.2, but does not have a dedicated antenna for this.
    • The wireless card includes support for IEEE 802.11a/b/g/n/ac, and 2 antennas that attach to the card with Coaxial Connectors.

    • This device also has integrated Bluetooth 4.2, but does not have a dedicated antenna for this.

  8. After removing the card we can see that IEEE 802.11a/b/g/n/ac wireless connectivity is provided by Intel "Dual Band Wireless-AC 7265" After removing the card we can see that IEEE 802.11a/b/g/n/ac wireless connectivity is provided by Intel "Dual Band Wireless-AC 7265"
    • After removing the card we can see that IEEE 802.11a/b/g/n/ac wireless connectivity is provided by Intel "Dual Band Wireless-AC 7265"

  9. Much like other laptops, this device does have a separate daughter board with additional I/O ports. For this device, this board is connected to the rest of the computer with ribbon cables. Using a spudger, we can pop the tabs on the zero insertion force (ZIF) connectors and pull on the blue thumb tabs to remove. Using a spudger, we can pop the tabs on the zero insertion force (ZIF) connectors and pull on the blue thumb tabs to remove.
    • Much like other laptops, this device does have a separate daughter board with additional I/O ports. For this device, this board is connected to the rest of the computer with ribbon cables.

    • Using a spudger, we can pop the tabs on the zero insertion force (ZIF) connectors and pull on the blue thumb tabs to remove.

  10. There are three 4.65 mm screws holding the daughter board in place. Two of those screws also hold a screen hinge in place. Once the screws are removed you are going to need to lift up the hinge to remove the board. There are three 4.65 mm screws holding the daughter board in place. Two of those screws also hold a screen hinge in place. Once the screws are removed you are going to need to lift up the hinge to remove the board. There are three 4.65 mm screws holding the daughter board in place. Two of those screws also hold a screen hinge in place. Once the screws are removed you are going to need to lift up the hinge to remove the board.
    • There are three 4.65 mm screws holding the daughter board in place. Two of those screws also hold a screen hinge in place. Once the screws are removed you are going to need to lift up the hinge to remove the board.

  11. The USB-C port can be seen in the top left corner of the first picture, with the USB-A port right below it. In the second picture we flipped the board over to show some of the additional information on the board.
    • The USB-C port can be seen in the top left corner of the first picture, with the USB-A port right below it.

    • In the second picture we flipped the board over to show some of the additional information on the board.

    • Through some additional digging I was able to find that the manufacturer part numbers are 55.GVJN7.001.

  12. Now that we have the daughter board removed, we can start working on getting the mother board out. We can start by removing the screws holding the other hinge in place. Once these screws are out we can actually separate the screen from the rest of the computer. Once these screws are out we can actually separate the screen from the rest of the computer.
    • Now that we have the daughter board removed, we can start working on getting the mother board out. We can start by removing the screws holding the other hinge in place.

    • Once these screws are out we can actually separate the screen from the rest of the computer.

  13. Once we are free of the hinges, all we have to do is remove the three screws and lift the mother board out. Once we are free of the hinges, all we have to do is remove the three screws and lift the mother board out. Once we are free of the hinges, all we have to do is remove the three screws and lift the mother board out.
    • Once we are free of the hinges, all we have to do is remove the three screws and lift the mother board out.

  14. Front side of the mother board Quad-Core Intel Celeron CPU N3350 (labeled as (H46417 01 E88) SanDisk 32 GB Flash Memory (labeled as SanDisk SDINADF4 - 32 GB)
    • Front side of the mother board

    • Quad-Core Intel Celeron CPU N3350 (labeled as (H46417 01 E88)

    • SanDisk 32 GB Flash Memory (labeled as SanDisk SDINADF4 - 32 GB)

    • SKhynix 4 GB RAM (labeled as SKhynix H9HCNN8KUML)

    • NUVOTON Micro-controller (labeled as NPCX588GGA0BX)

    • While it is nice to not have to deal with a mess of thermal paste, the thermal pad will need to be replaced since we removed the mother board from the heat spreader.

  15. Once the mother board is removed you'll see a heat spreader. This can be pealed off, and what you're left with is a naked keyboard. It is worth pointing out that this model of Chromebook has the key switches riveted to the lower body, making it impossible to replace the switches without replacing the lower body of the device.
    • Once the mother board is removed you'll see a heat spreader. This can be pealed off, and what you're left with is a naked keyboard.

    • It is worth pointing out that this model of Chromebook has the key switches riveted to the lower body, making it impossible to replace the switches without replacing the lower body of the device.

  16. The trackpad can be removed with ease. At this point the only thing holding it in place 4 screws. Once those are out, we can take it out of the keyboard. While the steps thus far have shown that the heat spreader, and mother board, has been removed you don't need to take them out if you need to replace the track pad. The placement of the mother board does allow us to peal the head spreader up just enough so that we can get at the screws, and actually remove the track pad. While the steps thus far have shown that the heat spreader, and mother board, has been removed you don't need to take them out if you need to replace the track pad. The placement of the mother board does allow us to peal the head spreader up just enough so that we can get at the screws, and actually remove the track pad.
    • The trackpad can be removed with ease. At this point the only thing holding it in place 4 screws. Once those are out, we can take it out of the keyboard.

    • While the steps thus far have shown that the heat spreader, and mother board, has been removed you don't need to take them out if you need to replace the track pad. The placement of the mother board does allow us to peal the head spreader up just enough so that we can get at the screws, and actually remove the track pad.

  17. Next up are the two stereo speakers located in the bottom corners of the device. These can be removed by simply lifting one speaker straight up, navigating the wire out from the tabs, and lifting the other speaker out of its housing. The speakers cannot be removed unless you first remove the trackpad.
    • Next up are the two stereo speakers located in the bottom corners of the device. These can be removed by simply lifting one speaker straight up, navigating the wire out from the tabs, and lifting the other speaker out of its housing.

    • The speakers cannot be removed unless you first remove the trackpad.

  18. The speakers are manufacturer part number 23.GUKN7.001
    • The speakers are manufacturer part number 23.GUKN7.001

  19. Now that the bottom half of the device is done, we can finally look at the screen assembly. Getting into the assembly only really requires a spudger. Once you have released the first tab, you can easily use your hands to remove the bezel. Getting into the assembly only really requires a spudger. Once you have released the first tab, you can easily use your hands to remove the bezel.
    • Now that the bottom half of the device is done, we can finally look at the screen assembly.

    • Getting into the assembly only really requires a spudger. Once you have released the first tab, you can easily use your hands to remove the bezel.

  20. With the bezel removed we can start working on getting our screen out. On this model there is only 4 Phillips head screws holding the screen in place. Once these screws are taken out we will need to flip the screen on its front. The screen is still being held in place by the display cable behind the screen.
    • With the bezel removed we can start working on getting our screen out.

    • On this model there is only 4 Phillips head screws holding the screen in place. Once these screws are taken out we will need to flip the screen on its front.

    • The screen is still being held in place by the display cable behind the screen.

  21. Once the screws are out we can flip the screen out get access to the 30 pin connector. Once we release the display cable connector we can separate the screen from the assembly. Once we release the display cable connector we can separate the screen from the assembly.
    • Once the screws are out we can flip the screen out get access to the 30 pin connector.

    • Once we release the display cable connector we can separate the screen from the assembly.

  22. It's also worth pointing out that the screen hinges can be removed. The only thing holding them in place are 3 Phillips head screws. It's also worth pointing out that the screen hinges can be removed. The only thing holding them in place are 3 Phillips head screws.
    • It's also worth pointing out that the screen hinges can be removed. The only thing holding them in place are 3 Phillips head screws.

  23. At the very to of the panel we can see the  1280 x 720 webcam (labeled as part number KS0HD06003), along with the microphone just to the left of it (manufacturer part number 23.GUMN7.001). Both the microphone and the webcam are adhered to the panel, but it is a considerably weak adhesive and can be broken without any heating tools. Both the microphone and the webcam are adhered to the panel, but it is a considerably weak adhesive and can be broken without any heating tools.
    • At the very to of the panel we can see the 1280 x 720 webcam (labeled as part number KS0HD06003), along with the microphone just to the left of it (manufacturer part number 23.GUMN7.001).

    • Both the microphone and the webcam are adhered to the panel, but it is a considerably weak adhesive and can be broken without any heating tools.

  24. Finally we have the LCD display cable (manufacturer part number 50.GUKN7.005). Just like our speakers, we can remove the display cable by moving the cables past the plastic tabs on the panel
    • Finally we have the LCD display cable (manufacturer part number 50.GUKN7.005). Just like our speakers, we can remove the display cable by moving the cables past the plastic tabs on the panel

  25. Acer Chromebook 11 C732 Reparability Score: 8 out of 10 (10 is easiest to repair).
    • Acer Chromebook 11 C732 Reparability Score: 8 out of 10 (10 is easiest to repair).

    • The easily removable case and battery does allow for easy access of most components. Matter of fact Most of the components are pretty easy to get to and replace.

    • Lack of adhesion allows for you to easily remove and replace the battery

    • You really only need 1 Phillips head screw driver for all your repairs

    • The thermal pad might give you some problems if moved.

    • A majority of the I/O ports are soldered directly to the logic board. If a port breaks then you are going to need micro-soldering skills to replace it.

    • Upgrading the RAM or internal storage is nonexistent.

    • Keyboard switches are impossible to replace due to the riveting.

Jacob Mehnert

Member since: 10/18/2021

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2 Comments

Thanks for posting a nice little teardown of a device many of us have used, or have in our homes for school work. Speaking for all teardown enthusiasts, Thank You for creating this in a thoughtful and logical sequence and taking clear photographs that have adequate lighting. In an era where smartphones do so much of the heavy lifting to correct our mediocre photos it is refreshing to see that someone still understands the value in making an effort to do this well.

mic25ro - Reply

Well thank you. This is actually my first teardown guide, so that actually means quite a bit to me.

Jacob Mehnert -

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